Cloud telephony shifts your business phone system to the cloud, offering an efficient, cost-effective way to manage calls. It provides scalable, high-quality communication without the need for extra infrastructure or capital expenses.
Hours of call
duration
Queries resolved
by AI bots
Annual engagements over voice, messaging & video
Agents on cloud
Saves on infrastructure and hardware costs, with a pay-for-what-you-use model.
Adjusts quickly to changing call volumes, allowing for easy scaling up or down.
Accessible from anywhere, facilitating remote work and a wider talent recruitment.
Maintenance and software updates managed by the cloud provider.
Integrates with other cloud-based tools like CRM and analytics software.
Features like AI-driven insights and IVR improve service quality.
Advanced security measures and compliance protocols are in place.
Offers instant access to data and insights for informed decision-making.
Link vendors and customers without sharing personal numbers with our patented Phone Number Privacy solution.
Keep customers informed in real time in real time, using our automated IVRs, Voice Bots & Voice Blasts.
Boost your business's privacy with two-factor authentication via call or SMS OTP.
Set up automated calls and SMS based on customer actions, saving manual effort.
Efficiently connect clients with vendors while ensuring accountability and privacy.
Set up call centers with no infrastructure costs, offering a more efficient and organized way for businesses to communicate.
Facilitates the creation of innovative solutions such as automated calls, number masking, and IVR systems, addressing real-world challenges.
Each conversation is backed by AI-led transcripts, intent, and sentiment analysis.
Exotel is reshaping cloud telephony in India, offering scalable and innovative communication solutions for businesses. Our services, including voice, SMS, and API integrations, are key for improving customer engagement and efficiency.
+91-808 8919 888
+91-808 8919 888
+966 135 181 912