CleverTap SMS & WhatsApp Integration

CleverTap Partnership Integration

Access the power of Exotel SMS and WhatsApp from within CleverTap

The partnership and native plugin enable CleverTap users to leverage Exotel SMSes and WhatsApp API with best-in-class delivery rates and the lowest latencies, at scale.


Exotel-Clevertap Inetgration

Powering reliable SMS and WhatsApp to

FlipKart Use Case
Ola Use Case

Automate marketing, sales and operational engagements with personalized conversational flows


Message customers at the right time on a trusted communications stack

Increase productivity with Exotel Zoho Phonebridge integration

Best-in-class delivery rates

With integrated backup routes and fallback networks we assure maximum deliveries.


Improve customer experience with Exotel Zoho Phonebridge integration

Low latencies with high throughput

Experience delivery times of <12 seconds for the 90th percentile of SMSes.


Extensive reports - Exotel Zoho Phonebridge integration

Unmatched uptimes

Send messages round the clock with an always-available platform with 99.99% API uptimes.

Reduced lead leakage with Exotel Zoho Phonebridge integration

Secure and compliant

ISO 27001:2013 certified and licensed virtual network operator.

Execute rich media campaigns on WhatsApp at scale


Highly competitive pricing

Significant cost savings over other service providers with best available WhatsApp Business pricing.


Dedicated 24X7 customer support

Give undivided focus to your business rather than spending mindshare on WhatsApp API Issues/Support.


Best-in-class delivery rates

Assured instant message delivery at scale with 2-way communication using conversational AI.


Low latencies with high throughput

Fastest performance possible with WhatsApp native API flow.

You can integrate Exotel with CleverTap in less than 15 minutes

What our customers have to say

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Ankur Aggarwal

What impressed me the most about the Exotel team was their proactive approach to addressing potential issues before they even arise. Rather than simply reacting to problems, they make a genuine effort to understand their client's specific requirements and develop solutions to meet those needs without prompting. Their ability to anticipate customer needs is truly exceptional.

Co-founder, Dunzo

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Ranjana DK

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

Sales and Marketing Manager, T0rq03 Sports & Adventures

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart

IXIGO - Exotel's Business Partner
Practo Use Case
FlipKart Use Case
RedBus Use Case
Ola Use Case
Quikr Use Case

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.




Schedule Call Back With Exotel's Customer Support


Click to Call - Exotel Zoho Phonebridge integration

Click to Call integration

Initiate calls from within the Freshdesk app with just a single click.

Real-time notifications - Exotel Zoho Phonebridge integration

Call-Ticket Association

Exotel allows agents to associate each completed call with the corresponding ticket.


Call Recording

Each call is automatically recorded and the recording can easily be accessed from within Freshdesk.


Real-time notifications

Get a notification for each incoming or missed call.

Detailed reports - Exotel Zoho Phonebridge integration


Get access to detailed reports that give you increased visibility and insights.

Pop-ups - Exotel freshdesk


Get access to detailed reports that give you increased visibility and insights.

ticket creation on missed call

Automatic Ticket Creation

Tickets are created automatically for each missed call.