Annual engagements over voice, messaging & video
Agents on cloud
Queries resolved by AI bots
Hours of call duration
Self-service, visual drag-and-drop APIs and conversational AI bots help you build and automate custom communication flows for any use case required. Build automated voice campaigns, plug-in features like an IVR flow, voice-based authentication, and more to create dreamlike journeys
Enable remote workers, field agents, and employees at their desks, to connect with customers across locations and devices, over IP or PSTN networks in a secure, fully compliant, and cost-effective manner with Exotel’s TrueCloud platform.
Grow exponentially with Exotel’s elastically scalable platform, powering 40 million+ global voice transactions daily. Engage with customers reliably, backed by technologies like our patented telephony monitoring system, Polyfonix and network interoperability feature, ensuring flawless connectivity and reliability each time.
Empower your agents and customers with one-click access to each on your app, browser or CRM over WebRTC-powered IP and PSTN networks.
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Connect with customers in a simple and cost-effective way while ensuring maximum connectivity and privacy.
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Schedule and broadcast your voice to the masses. Eliminate repetitive calling and drive higher response rates with call broadcasts.
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Get started with PSTN connectivity on the cloud without needing infrastructure on-premises or complex cabling.
Supercharge agent productivity and achieve operational excellence with real-time IP calling straight from your browser with WebRTC.
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Verify app users in a flash and boost CX with nOTP’s passwordless, flash/ missed call verification mechanism.
Cut costs, and increase agent productivity and CSAT with human-like voice bots and AI-powered agent assistance powered by voice streams.
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Win customers' trust and improve call outcomes by communicating on company-owned, branded platforms with verified calling.
Facilitate a secure 1:1 banking communication experience for your customers on official channels.
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Experience the most reliable and cost-efficient way to connect two parties backed by patented technologies.
No-code connectors
Connect with leading CRMs, Help Desk tools and custom apps with just a click of a button.
Patented monitoring and routing technology
Connect each time with network monitoring and interoperability technologies that constantly monitor and route calls through available networks.
Developer-friendly APIs
Reduce time and costs associated with supporting and onboarding developers with comprehensive API docs
Real-time analytics
Deep dive into granular call details with advanced call analytics, rich reports, real-time agent and campaigns dashboards.
WebRTC-enabled solution
Supercharge agent productivity and achieve operational excellence with real-time IP calling straight from your browser with WebRTC.
Secure conversations
Protect the phone number identities of both you and your customers with the Number Masking feature
ISO 27001:2013 certified information security management system
Gain a competitive advantage from patented products
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
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+91-808 8919 888
+91-808 8919 888
+966 135 181 912
