Contact Center Solution for Bank and Financial Services (BFSI)

Are you tired of manually sending reminders for dues, payments, and renewals, and finding that it's often intrusive for your clients? Our Automated SMS is the perfect solution. It is an ideal medium for reminders about dues, payments and renewals, it's efficient and easy to use, and it will save you time and improve your customer service

Exotel's OTP SMS service guarantees timely delivery of your messages, making it a vital tool for any business. With the best delivery rate in the industry, you can rely on Exotel to get your message to your customers quickly and efficiently.

Exotel can help you set up a distributed call center in less than 30 minutes and handle all your customer calls, with a pay-as-you-grow model that allows you to scale as your business grows.

Our dynamic caller ID assignment optimizes the caller ID for each customer, greatly improving pickup rates, especially for teams that make calls to customers. With our solution, you can enjoy the benefit of increased call pickup rates and improve your communication with customers.

Our missed call solution allows customers to initiate contact with your business, download an app, receive information via SMS and more, making it an easy and convenient way for them to interact with your business.

Our number masking feature allows you to hide customer phone numbers from agents and any third-party personnel, thereby eliminating the risk of any untoward incidents and enhancing customer trust in your brand.