The Best Genesys Alternative

Switch to Ameyo(by Exotel), a secure, compliant, and sturdy cloud communication platform that seamlessly integrates all your customer channels in one place. Wow your customers with exceptional experiences every time.

    Drive Reliable and Trusted Engagement at Scale

    700 Million+

    People connected

    4 Billion+

    Queries resolved by AI bots

    21 Billion+

    Annual engagements over voice, messaging & video

    115,000+

    Agents on cloud

    Powering 7000+ Businesses in 60+ countries

    Everything you need to
    build the perfect customer journey

    Enterprise Cloud Contact Center

    Move beyond basic contact centers. Build intelligent contact centers with predictive dialing capabilities, intelligent call routing, and automatic call distribution. Provide omnichannel support on SMS, WhatsApp, Facebook, and more.

    Simple, well-documented & diverse voice APIs

    Choose from 30+ diverse APIs and customize use cases as you need. Exotel’s clean, simple and well-written APIs make the integration a no-brainer for you.

    AI chatbot & co-browsing support

    Engage with customers across all popular digital channels with AI & NLP-powered bots to provide support. Assist customers in real-time with co-browsing support.

    Voice Streaming

    Configure voice AI bots on live call streams to have human-like conversations, assist sales agents, and monitor conversations in real-time.

    Detailed Analytics

    Deep dive into metrics with a single click and analyze call pickup rates, statuses, SMSes delivered, failure reasons, and more.

    Unified verification suite

    Provide a seamless, secure, and passwordless customer verification experience through SMS, Voice, and nOTP authentication. Save cost, reduce user drop-offs, and increase product adoption.

    Infrastructure that does the heavy lifting for you

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    Powerful cloud network with proven 99.97% uptime

    Enjoy higher connectivity rates than legacy telcos. With patented monitoring and products, backup routes, and scalable infra, Exotel powers 40+ million daily calls with 99.97% uptime.

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    Uncompromised Security

    Shield your business & data from security breaches. Get enterprise-grade security with adherence to ISO 27001, ISO 27018, PCI-DSS, VAPT, and GDPR.

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    100% Compliant Virtual Telecom Operator

    Get access to the most flexible, affordable, and fully compliant internet calling solution. Exotel is India’s only ULVNO-licensed operator that offers software, infrastructure, bots, and telco lines over the cloud.

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    Round the clock infra monitoring

    Dedicated infra-monitoring team keeps an eye on infrastructure round the clock to ensure your business continuity never takes a hit.

    Human touch for
    human experiences

    1

    Dedicated Onboarding Support

    Exotel makes your onboarding effortless with dedicated delivery managers and migration architects who guide you with development, integration, deployment, and testing.

    2

    24*7 Customer Support

    Business continuity is non-negotiable for you and for us. Get your queries answered faster round the clock with a first response time of less than 30 minutes.

    3

    Customer Success Team

    We are there with you when things are smooth or rough. Connect with dedicated customer success support to report issues, successes, worries, and new possibilities.

    Experience what Exotel can do for your business.

    Get a demo of our full stack suite and see the full power of Exotel.

    AVAIL NOW

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