Annual engagements over voice, messaging & video
Queries resolved by AI bots
Convert spoken words into written text with accuracy. Ideal for meeting records, interviews, and creating accessible content. Offers detailed transcription with options for audio formats, speaker identification, and custom tags, beneficial for journalists and content creators.
Break language barriers and connect with a global audience..Advanced translation capabilities with source language detection and custom referencing, suitable for global businesses and multilingual conversations.
Exotel made agent performance monitoring and reporting seamless
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to
Exotel goes above and beyond to ensure seamless business operations and customer support
Using Exotel’s contact centre solution was critical for our business continuity at a time when enterprise operations switched overnight. They helped us early during the journey to handle and track
Exotel stands out among cloud telephony providers with exceptional customer support
We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs
Exotel boosts business performance and reduces service cost
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.