Customer Success Stories

Success Stories

How Fabelio uses Exotel to boost operational efficiency

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How Ola using Exotel connects drivers and riders without compromising on customer privacy

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How Practo integrated Exotel into their CRM to improve customer experience

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How Ekart connects delivery agents and customers while maintaining privacy and offering superior communication

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How Redbus is Using Exotel IVR to automate customer queries

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Swiggy uses Exotel to streamline its operations & make deliveries without compromising on customer privacy or experience

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How Exotel’s Parallel Ringing feature helps ANAROCK respond to clients in 30 seconds or lesser.

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How Nearbuy (Groupon) uses our Business SMS service through our SMS API

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How Zivame uses Exotel for Authentication of COD orders via sms and miss call

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Exotel helps Quikr connect buyers and sellers with increased efficiency.

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Providing Industry Best Deliverability Rates

In terms of delivery rates, we have been able to push it up from about 84% to about 92%
Sudhanshu Raheja
Head of Mobile, GOJEK

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The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

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We take away some of the biggest pain points of traditional systems like EPABX.