Exotel: The Most Reliable Cloud Telephony Platform

If you’re looking for an alternative to Knowlarity, Exotel is your best bet. We offer transparent pricing, superior call qualities, higher uptimes and a responsive support team that is always available.

    Drive Reliable and Trusted Engagement at Scale

    700 Million+

    People connected

    4 Billion+

    Queries resolved by AI bots

    21 Billion+

    Annual engagements over voice, messaging & video

    115,000+

    Agents on cloud

    Top Reasons
    Why Companies Switch To Exotel

    Reliability

    Business communication is nothing if not reliable. We pride ourselves on the best-in-class uptimes of 99.94%. This includes operator uptimes too.

    Security

    Securing your business data is our number one priority. And to ensure this, we’ve put the right security policies and procedures in place. The Exotel’s platform is ISO 27001:2013 certified and provides multiple layers of security to protect sensitive customer data.

    Scalability

    In 2019, Exotel powered more than 4 billion calls and connected 375 million people across the world. (To put things in perspective, that number is a few million more than the population of USA). Focus on building your business. Leave the communication to us.

    Transparency

    Exotel is the only cloud telephony provider that maintains a dedicated service status page. This page provides our customers with transparent and accurate realtime information and incident updates on each of the Exotel services.

    Customer Focus

    Exotel’s customer happiness team values your time and truly cares about your success. Therefore, be assured to get the best-in-class support from our agents – 24×7 via phone, email or Twitter.

    Innovation

    Innovation is in Exotel’s DNA. With us, you’re investing in a future-proof communication platform.

    Exotel vs. Knowlarity for Business Communication
    See how we compare side by side

    Capterra Rating

    Trial Period 7 days 7 days
    Max number of callers in queue Unlimited Capped At 50
    Call Recording Duration 6 months 1/3 months
    Voice APIs
    Virtual Network Operator (UL VNO license)
    Heartbeat API (Patented)
    IP-PSTN Intermix enabled by UL VNO (India)
    Voice Streaming
    No-code dynamic Call Campaigns
    ExoVerify - Verification - nOTP
    Automatic backup call routing
    Drag & Drop Call Flow/IVR creator
    LWB APIs
    Extensive Developer Portal with API console
    Tri-Party Call Conferencing API
    LWB on Dashboard
    User Hierarchy Dashboard
    Softphone termination (India)
    Number of Agents 3/6/Unlimited 2/4/6
    Pricing Starts at ₹1666/mo Starts at ₹900/mo

    Disclaimer: All registered trademarks, company names and brand names used on this webpage are the property of their respective owners. Data on features are taken directly from related web sites and marketing materials. (Information and features are subject to change.) To report corrections, please contact us via email at marketing@exotel.com.

    Powering 7000+ Businesses in 60+ countries

    The Exotel Advantage

    Why Exotel is considered as the most reliable contact center solution company in India and Southeast Asia

    Highly Secure

    ISO 27001:2013 certified information security management system

    Superior Quality

    Best success rates, voice quality and reduced latency

    Superior Reliability

    Best in class uptimes of 99.94% including operator uptimes

    Patented Solutions

    A competitive advantage from patented products

    Scale at Ease

    Grow at will, expand without worrying about infrastructure

    Best Support

    24×7 customer support via phone, email and Twitter

    Advantage.png

    Proud to be leader on G2

    Customer Experiences That Speak Volumes

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