Integrations via Exotel Cloud Telephony

Sign-Up to Check Out Our 1-click Integration With the Following Tools


Sign-Up to Check Out Our 1-click Integration With the Following Tools

Zoho Desk Integration

Manage Support Calls Effectively with Exotel

Manage calls and fetch information directly on the Zoho Desk dashboard without switching to different platforms.

Shopify Integration

Automate Cash On Delivery Confirmation With Exotel

Track your sales better and cut your losses with the Exotel & Shopify integration.

Zoho CRM Integration

Control communication right inside Zoho CRM

Increase sales productivity by managing calls inside the Zoho CRM dashboard without switching platforms.

Google hangouts integration
Google Hangouts Integration

Don’t let poor online accessibility stop you from joining meetings

Poor internet connections are big road blockers to online conferencing. Using Exotel, join in Google Hangout calls over a phone call.

Zoho PhoneBridge Integration

Supercharge your Zoho One suite with Exotel

Unbind agents from the confines of a single dashboard. Integrate your Zoho suite with Exotel’s cloud telephony solutions. Make and receive calls from within any Zoho One application.

HubSpot Integration

Increase sales efficiency with Exotel

You can now access call tracking data, make & receive customer calls, store & access call recordings, and more, directly from Hubspot. No more switching between dashboards.

Benefits of Integrating with Exotel

Call reporting software

Consolidate Data

Access all your data in one place. No need to switch between dashboards to compile reports.

Call tracking software

Improve Tracking

Get detailed analytics on all the campaigns you run including the status of each call and SMS. Track agents’ productivity and identify areas for improvement.

Personalize Customer Calls with CTI

Personalize Communication

Access the data you need to personalize communication automatically with each incoming call.

CRM telephony integration call popup alerts

Get Real-time Alerts

With Exotel’s integrations, agents receive a pop-up every time they get a call or if they miss one.

CRM Click to call integration

Increase Productivity

Make calls from within your CRM/Help-desk dashboard with the click of a button. No need to dial out numbers manually.

Features We Offer


Click to Call

Our Click to Call APIs connect your customers on the website with the relevant agents while they are still interested in the product.


CRM call recording software integration

Call Recording

Our call center software allows you to monitor calls and make better business decisions. Helps in training agents, customer dispute resolution, and taking data-driven business decisions to offer a great customer experience.


CRM IVR Integration


Give your customers a seamless experience every time they call you. No more wasting time on IVR prompts that are not helpful. Customize, sound professional.


CRM call reporting software integration

Call Tracking & Analytics

Think Google Analytics for your calls with our call center software. Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.



Pop-up On Incoming Calls with Customer History

When an existing customer calls, a pop-up with customer history like name, phone number, call history will be displayed.


If you are looking for features not mentioned here or if you are an ISV looking to integrate with Exotel, please drop us a line at

Explore our APIs here.

The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

Cloud Telephony Integration Provider

Highly Secure

ISO 27001:2013 certified information security management system

CTI - Cloud Telephony Integration Solutions by Exotel

Patented Solutions

Gain competitive advantage from patented products

Best Voice Quality CTI Integration

Superior Quality

Best success rates, voice quality and reduced latency

Scalable Computer Telephony Integration

Scale at Ease

Grow at will, expand without worrying about infrastructure

Reliable Cloud Telephony Integration System

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support for CTI Integration

Best Support

24×7 customer support via phone, email and Twitter

Try Exotel’s Cloud Telephony Free for 15 days

Get ₹ 500 worth free call & SMS credits

What Our Clients Say About Our Cloud Communication Solutions

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Sudhanshu Raheja

In terms of delivery rates, we have been able to push it up from about 84% to 92%

Head of Mobile, GOJEK

Shirish Subramanian

Great product, great team, and we’d love to see you scale crazy heights.

Head - Sourcing & Operations, Fabelio


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy


Cari tahu bagaimana Exotel dapat bekerja untuk Anda. Mengatur panggilan.

Kami menghilangkan beberapa masalah terbesar dari sistem tradisional seperti EPABX.