Manage calls and fetch information directly on the Zoho Desk dashboard without switching to different platforms.
Track your sales better and cut your losses with the Exotel & Shopify integration.
Increase sales productivity by managing calls inside the Zoho CRM dashboard without switching platforms.
Poor internet connections are big road blockers to online conferencing. Using Exotel, join in Google Hangout calls over a phone call.
Unbind agents from the confines of a single dashboard. Integrate your Zoho suite with Exotel’s cloud telephony solutions. Make and receive calls from within any Zoho One application.
You can now access call tracking data, make & receive customer calls, store & access call recordings, and more, directly from Hubspot. No more switching between dashboards.
Access all your data in one place. No need to switch between dashboards to compile reports.
Get detailed analytics on all the campaigns you run including the status of each call and SMS. Track agents’ productivity and identify areas for improvement.
Access the data you need to personalize communication automatically with each incoming call.
With Exotel’s integrations, agents receive a pop-up every time they get a call or if they miss one.
Make calls from within your CRM/Help-desk dashboard with the click of a button. No need to dial out numbers manually.
Our Click to Call APIs connect your customers on the website with the relevant agents while they are still interested in the product.
Our call center software allows you to monitor calls and make better business decisions. Helps in training agents, customer dispute resolution, and taking data-driven business decisions to offer a great customer experience.
Give your customers a seamless experience every time they call you. No more wasting time on IVR prompts that are not helpful. Customize, sound professional.
Think Google Analytics for your calls with our call center software. Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.
When an existing customer calls, a pop-up with customer history like name, phone number, call history will be displayed.
If you are looking for features not mentioned here or if you are an ISV looking to integrate with Exotel, please drop us a line at firstname.lastname@example.org.
Explore our APIs here.
ISO 27001:2013 certified information security management system
Gain competitive advantage from patented products
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
In terms of delivery rates, we have been able to push it up from about 84% to 92%
Great product, great team, and we’d love to see you scale crazy heights.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.