Technology & Roadmap

ChatGPT 4: The Future of AI is Here

  • June 5, 2023
  • 4 mins read

Did you ever have a human-like conversation with a chatbot? If yes, you may have already interacted with conversational AI technology. Artificial Intelligence (AI)  has come a long way as it is advancing at an unprecedented pace. AI is changing how we communicate and interact with machines, be it via a basic chatbot or any complex language model. One such model is the Chat GPT-4.

ChatGPT – it’s practically impossible to avoid this buzzword on social media platforms, mainstream news sites, or in everyday conversations. ChatGPT 4 is a game-changer globally as it is an advanced language model of AI based on the GPT-3.5 architecture and trained on a massive dataset of human language. 

Curious to know about AI ChatGPT 4 in detail?

Well, you are in the right place if you haven’t caught up with the buzz. In this blog, we will discuss how Chat GPT-4 is redefining the way we interact with AI.

So, what exactly is ChatGPT 4

Have you ever wondered what makes ChatGPT-4 so special? ChatGPT-4 is truly revolutionizing industries and redefining how we communicate with its remarkable upgrade. 

ChatGPT (Chat Generative Pre-trained Transformer), for the uninitiated, is a chatbot developed by Open AI, a US-based artificial intelligence (AI) research company aimed at developing user-friendly AI models that can be easily accessible to all. 

ChatGPT4 has been built on GPT-3.5, a language model constructed based on data and probability that a set of words, images, or sentences is most likely to be followed or preceded by another such set. Because of its broader general knowledge and problem-solving abilities, the ChatGPT-4 model can solve difficult problems more accurately.

With this advancement, users can understand and generate human-like text as it has the potential to revolutionize how we interact with machines and automate various language-based tasks. 

Stay tuned for a fascinating deep dive into its incredible capabilities, real-world applications, and why this latest iteration is something you’ll want to get your hands on.

A chatbot on steroids!

According to a Gartner forecast, by 2027, chatbots will emerge as the primary customer service channel for nearly one-fourth of all businesses. ChatGPT is an advanced version of traditional chatbots as it is trained with a massive dataset of information that is already available for public information. In that sense, we could call it a chatbot on steroids. 

ChatGPT and its pluses

ChatGPT can write you a poem, a song, an essay, or provide you with a recipe as well. It can answer queries efficiently and quickly, and as humanly as possible. It also answers follow-up questions which makes it as conversational and free-flowing as it can. It can therefore be used in language-based activities like content creation. A huge plus is that ChatGPT is multilingual, so you can generate responses in many languages.

Talking about specific sectors, for instance, healthcare, ChatGPT can come in handy in a variety of ways. We asked AI ChatGPT how it can be used and some of the answers include:

a) Generating medical reports or patient summaries, so that physicians can quickly understand a patient’s current health condition.

b) Helping in appointment scheduling, refilling prescriptions, and answering health-related questions. 

c) Generating medical transcriptions to ensure accurate and speedy medical documentation

ChatGPT can be used similarly in other sectors like banking and finance, where it can generate financial reports, assist in financial transcriptions, answering queries on money transfers, bill payments etc. 

The chatbot can also be used in coding – it can be used to generate code that can debug and can identify the reason for the bug in programming. 

The other benefit of ChatGPT is that it allows for integration into other platforms and applications. For instance, ChatGPT Writer is a Google Chrome extension that can be used to write emails. ChatGPT can be integrated with websites, apps, and messenger apps like WhatsApp or Telegram. 

How is ChatGPT 4 different from ChatGPT’s versions?

The latest version of the GPT language model has expanded its capabilities and is not only restricted to text prompts. It can fetch text from images and analyze objects in the pictures. Additionally, Chat GPT-4 has significantly increased from GPT-3.5’s limit of about 3,000 words. It can generate responses of more than 25,000 words. ChatGPT-4 is a new language model created by OpenAI that can generate text similar to human speech. ChatGPT4 is majorly advanced in 2  key areas: creativity, visual input, and longer context.

Key Major Areas of ChatGPT4

i) Generate Human-like Text

ii) Generate Visual Input

iii) Generate Longer Context

iv) Filtering and factuality

v) Adoption of different Conversational styles

ChatGPT 4: Its functioning

1. NLP stands for Natural Language Processing:

a) It is based on natural language processing technology, which means it can understand and respond to human language in the same way that humans do.

b) It can recognize grammar, speech patterns, and context, allowing for a more natural conversation with the AI.

2. Large-Scale Language Model:

a) It is a large-scale language model that was trained on a massive dataset of human conversations, texts, and other language-based inputs.

b) This enables it to generate not only accurate but also contextually relevant responses.

3. Advanced AI Algorithms:

a) It is powered by advanced AI algorithms that allow it to learn and adapt to new inputs, allowing it to easily handle a wide range of conversations.

b) Its ability to recognize patterns and analyze large data sets provides valuable insights into a variety of topics.

4. Personalization Using Chat GPT-4:

a) It is capable of personalizing conversations based on the user’s preferences and interests. 

b) It can learn from previous conversations and tailor future conversations based on the user’s personality and language style.

What can ChatGPT 4 do to boost customer experience?

i) AI ChatGPT4  can produce content for business sites that is grammatically and factually correct in the style and tone the business wishes.

ii) ChatGPT 4 can be used to handle customer service queries and direct them to the right FAQs. 

iii) The advanced AI chatbot can be used to personalize promotional mail and other material on email and social media channels. 

iv) It can generate superior product descriptions and offer product recommendations as well based on purchase history and previous customer inquiries. These records and descriptions can be generated in a style that is in line with the target audience’s taste, age group, and interests, consequently delivering a superior customer experience.

v) It can also be used to assess customer feedback and help marketers/businesses reshape their marketing strategy. 

vi) Businesses can also customize responses to users in multiple languages. ChatGPT can also be used in translation for customers who can’t understand a certain language. 

Wrapping it up

Conversational AI is at the core of modern-day customer service and contact centers deployed by businesses. ChatGPT’s entry into the world of conversational AI can potentially enhance contact center efficiency and boost customer experience.

A full-stack customer engagement platform that harnesses the power of conversational AI is just what your business needs in an ever-evolving ‘intelligent’ world. Exotel is a leading connected customer conversation platform. 

Read More: What is the Future of Conversational AI?


shambhavi Sinha

Shambhavi Sinha is working as an SEO expert at Ameyo. She also likes to write tech-based stuff. Her aim is to provide knowledge to users by sharing the knowledge about the latest trends about contact centers.