Use Auto Dialer Software to Increase Agent Productivity | Exotel

Auto Dialer Software for Businesses

Increase agent productivity & eliminate manual number dialling via our auto dialer software.




What is an auto dialer?

An autodialer or automatic phone dialer is a special type of outbound dialer software which helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, ask for an IVR input & more. All the calls can be assigned to different agents depending on certain conditions.

How does it work?

Find out how Exotel’s auto dialer solution works and how you can use it in this video.

How an auto dialer can boost your business communication


Saves time

Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process.


Reduces manpower

Auto dialer software helps cut down on manpower by significantly increasing agent productivity, thereby enabling companies to achieve more with fewer resources.

auto-dialer-software-for-call center

Increases sales

An auto dialer significantly increases a company’s sales as it can make more number of calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales


Increases revenue

Using an automated dialer software, businesses can generate and convert more leads, ultimately resulting in higher revenue.

Features of an auto dialer


Call Recording

Auto dialers enable to track all conversations with call recording. The recordings can be utilized later for quality and training purposes.



Create personalized customer call experiences using IVR. It enables you to collect information which can be used later to connect customers to the right agents faster.


Call reporting

Keep a close tab on how your business phone system is performing with daily and weekly call reports.

Auto dialer for call centers


Lead generation

Phone calls still remain a very effective channel for generating leads in B2B & B2C scenarios. Dialers can help in optimizing the complete lead generation process.



Taking customer feedback is quite crucial for growth & superior customer experience. It’s proven that feedback calls tend to get better responses when compared to emails & SMS.


Lead Nurture

In the case of inbound leads, the lesser the response time, the better is the conversion rate. A dialer software helps you to qualify & nurture the leads faster.

Advantages of using an auto dialer software


No manual number entry

No need to dial each customer’s contact number manually. Auto dialer does the dialing, while your agents can focus on talking and winning customers.


Reduced effort

Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem.


Report analysis

Understand how many calls were answered, which agent took the most number of calls from Exotel’s detailed reporting.


Seamless data collection

An auto dialer software is helpful to send out surveys to a large group of people. It can be integrated with your CRM to collect results seamlessly.

Try Exotel’s auto dialer software free for 7 days

Get free Call & SMS credits on sign-up

Asia’s most innovative companies use Exotel

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Sudhanshu Raheja

In terms of delivery rates, we have been able to push it up from about 84% to 92%

Head of Mobile, GOJEK

Shirish Subramanian

Great product, great team, and we’d love to see you scale crazy heights.

Head - Sourcing & Operations, Fabelio


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy


Cloud Telephony for BFSI Industry

Are you a banker, stockbroker, or related to any financial institution? Then this whitepaper is for you. Know how cloud telephony can enhance your business productivity and streamline day-to-day operations.


Why Exotel

Here’s why you should use Exotel’s auto dialer software


No installation cost

No extra charge for infrastructure or setup


Integrate easily

Integrate our APIs seamlessly with all the leading CRMs in the market.


Best-in-class features

Features like call recording, call tracking, IVR & more


In-depth Analysis

Get all relevant call reports, live analytics, and campaign reports


How to choose the best auto dialer software in India?

Consider the below-mentioned points to choose the best auto dialer software in India:

1. Integrations: Check if the software can be easily integrated with your backend or any other third-party software that you may be using.

2. Flexible APIs: Check if your auto dialer software provider’s APIs are flexible and easy to implement in your backend systems.

3. Data Privacy: Always choose a company that is ISO certified and exercises enterprise-grade security practices.

4. Platform Scalability: Always choose a software provider that can quickly scale up or down as per your business needs.

5. Customer Support: Choose the auto dialer software provider that assures you of timely support in case you run into problems.

What is the cost of auto dialer software in India?

The cost of our auto dialer software is based on your estimated monthly usage. To get effective prices and volume-based discounts, contact our sales team.


Contact Sales


Can I get the call recording?

You can download all the call recordings from the Exotel’s dashboard. After a call, the recordings can be accessed for a period of 6 months.

How to set up an autodialer?

To set up an autodialer you need to first upload the contact details, set a call flow and assign agents.

How many contacts I can dial at a time?

There’s no limit on the number of contacts you can dial using an outbound dialer.

How do auto dialers work?

An auto dialer fetches contacts from the database (the contact list you’ve uploaded) and automatically dials them depending upon on the status of the last call.

Would I require any additional hardware to get started?

No, you don’t need any additional hardware to get started. You’ll just need a browser and an internet connection.

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.