Optimize your outbound call center operations by maximizing the efficiency of your outreach efforts.
Improve connectivity by including Truecaller Verified Business ID, gather valuable data around call metrics for identifying areas for improvement, making data-driven decisions and save both time and resources.
Connect with your customers when they are ready to talk. Exotel’s automated dialing logic categorises contacts as their past behaviour, detects the best time to call, and ensures agents are equipped with all the right details before getting on the call.
Auto-dialers integrated with Truecaller boost your call pick-up rate by 40-60%! With the added credibility of Verified Brand Identity, you get more out of each outgoing call.
Add credibility and trust to your business as customers are more likely to pick up calls from recognized mobile numbers. Establish a positive reputation for your business leading to more successful interactions and ultimately, increased revenue
Apply multiple filters and create groups of these filters for any lead list. Choose a dialing strategy that combines multiple contact filters like last retry time, number of attempts, customer type, and dials out prospects accordingly.
Predictive Dialers are the perfect fit for businesses that dial vast amounts of calls regularly. Its special predictive algorithm maximizes agents’ productivity by reducing idle time between calls. Also, it automatically detects busy signals, answering machines, and unanswered calls and forwards them to the available agents once the call is connected at the customer end.
Make sure your agents have all the necessary info before jumping into a call with a customer. Preview dialer is an asset to ensure that high-quality leads don't fall through the cracks. It gives agents an inside look at who’s next on the call list and helps them prepare beforehand to deliver a personalized customer experience.
Progressive dialer is a perfect choice if your call center operates on low-volume and high-value lead lists. It dials only when an agent is available so that you don’t waste time creating silent calls.
PACE is more than your typical auto dialer! It's an intelligent tool that helps call centers reach customers at the right time. By segmenting leads based on their past behavior, PACE ensures you get maximum productivity from every outreach effort – meaning better connect rates and greater success for your business.
Enjoy effortless auto-upload of dialing lists from any CRM or third-party system and make your sales process faster than ever with Exotel's customer manager API.
Take the hassle out of dialing multiple numbers by automatically reaching everyone connected with a lead with Dial order. Get greater coverage with fewer efforts.
Don’t miss any talk time. Leverage Answer Machine Detection (AMD) to ensure you're only connecting to real people on the other end and Auto Call Answer to get your customers connected with the right agent.
Stay ahead of your game. Use dialer notifications to stay on top of errors. With Dial Time Restriction, make sure you're only making calls when it's the right time as per the selected time zone or region.
Get the best out of your agents with Skill-Based dialing. Match agents to the right contacts using their skills and specialty areas, allowing them to provide more personal and successful outreach.
With Voice Blaster, rapidly spread the word with no tedious dialing or individual messages. Send out pre-recorded voice notifications to your entire contact list easily and efficiently.
Consider the below-mentioned points to choose the best auto dialer software in India:
1. Integrations: Check if the software can be easily integrated with your backend or any other third-party software that you may be using.
2. Flexible APIs: Check if your auto dialer software provider’s APIs are flexible and easy to implement in your backend systems.
3. Data Privacy: Always choose a company that is ISO certified and exercises enterprise-grade security practices.
4. Platform Scalability: Always choose a software provider that can quickly scale up or down as per your business needs.
5. Customer Support: Choose the auto dialer software provider that assures you of timely support in case you run into problems.
The cost of our auto dialer software is based on your estimated monthly usage. To get effective prices and volume-based discounts, contact our sales team.
You can download all the call recordings from the Exotel’s dashboard. After a call, the recordings can be accessed for a period of 6 months.
To set up an autodialer you need to first upload the contact details, set a call flow and assign agents.
An auto dialer fetches contacts from the database (the contact list you’ve uploaded) and automatically dials them depending upon on the status of the last call.
No, you don’t need any additional hardware to get started. You’ll just need a browser and an internet connection.