Power your campaigns with the right channels, audience segmentation, deep analytics, and immersive experiences to enable fast conversion with high lifetime value for every customer.

 

 

Run marketing campaigns that yield high returns, low costs, and lifelong customers

Lower Customer Acquisition Cost (CAC) with the right channels and hyper-personalized campaigns

From click-to-chat FB ads, card abandonment nudges, 2-way engagements to seamless marketing-to-sales handover and post-purchase campaigns, create hyper-personalized campaigns that resonate with your target audience and get you a higher conversion rate.

Achieve high customer engagement and conversion rates through Gen-AI-powered marketing campaigns

Leverage Gen AI to tweak campaigns in real-time with recieved insights and push for faster conversion. Analyze customer data to send hyper-personalized recommendations that entice customers to buy more.

 

Earn customers for a lifetime with a 360-degree view of campaigns and customers

Adapt and evolve your campaigns as your customers do. Access a panoramic view of every interaction your customers have with your brand. Identify the moments that matter most to your customers and tailor the campaigns accordingly to get maximum returns.

 

Leverage the right tools to run high-conversion
marketing campaigns

Pick the channel that bring you the most engagement

Connect with customers on the channels that resonate with them the most. Craft integrated campaigns spanning across multiple channels SMS, WhatsApp and IVR from one single platform.

Initiate sales journey from digital ads with click-to-chat integrations

Deliver continuous and connected customer experiences with Exotel’s omnichannel suite that lets you engage with customers on channels they love the most be it Calls, SMS, WhatsApp,Video or Google RCS.

Take customers from marketing to purchase with intuitive customer journeys

Consolidate unstructured, inconsistent, and disconnected data into relevant customer information and AI suggested actions to improve client engagement at every point of contact.

 

Optimise campaigns in real-time with GenAI powered strategies

Improve conversions with the ability to tweak and optimise sales campaigns, track sales conversations and agent activity with real time monitoring and rep level performance data. 

 

Get agent upto speed with automated conversation summarizer

Leverage Gen AI to automatically condense interactions into conscise digestible summaries to allow agents to make informed decisions on the spot without putting any extra effort.

 

Get deep insights into upsells and cross sells with dedicated upsell dashboards

Gain a panoramic view of your upsell and cross-sell landscape. The dedicated upsell dashboards provide up-to-date data to ensure you make informed decisions based on the latest customer behaviors and market trends.

 

The Exotel Advantage

Highly Secure

ISO 27001:2013 certified information security management system

Patented Solutions

A competitive advantage from patented products

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Advantage.png

FAQs

The platform allows you to lower Customer Acquisition Cost (CAC) by offering the right channels and enabling hyper-personalized campaigns. From click-to-chat Facebook ads to seamless marketing-to-sales handovers, you can create campaigns that resonate with your target audience, resulting in a higher conversion rate.

Yes, you can. The platform allows you to pick the channels that bring you the most engagement and connect with customers on their preferred platforms. Craft integrated campaigns spanning across SMS, WhatsApp, and IVR from one single platform.

Yes, the Exotel Marketing Platform is designed for seamless integration into your existing systems. It eliminates the need for a learning curve and allows your team to leverage its capabilities without disrupting workflow.

Absolutely! The Exotel Marketing Platform is scalable and can accommodate businesses of various sizes. Whether you're a startup looking to establish your presence or an enterprise aiming for optimized marketing strategies, the platform offers the flexibility to meet your needs.

GenAI allows you to optimize campaigns in real-time, ensuring that your strategies are always in sync with real-time trends and customer behaviors. This agility enables quick adaptations to market changes and emerging opportunities.

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Conversation Platform

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