Pricing plans to fuel your success

Get the free trial & access features that power your conversations with the right context, data, and customer insights.

Pick the right plan and pay only for the services you use with all features included in all the plans. Sign up today and experience the full suite of Exotel features with our 7-day free trial and 500 test credits.

₹ 9,999

  • 5 Months validity
  • ₹ 4,999 Rental
  • 5,000 Credits
  • 1 Exophone
  • 3 Agents
  • Unlimited Channels
  • Multilevel IVR

₹ 49,499

  • 11 Months validity
  • 10,499 Rental
  • 39,000 Credits
  • 10 Exophone
  • Unlimited Agents
  • Unlimited Channels
  • Multilevel IVR

Get in touch


We work with some of the biggest companies and help them with customized cloud conversation solutions.


  • Credits can be used to make calls, send SMS and WhatsApp messages. 1 credit = 1 ₹.
  • Contact sales for user-based calling plans and toll-free number plans.
  • All the above plans have Fair Usage Policy (FUP). Contact sales to know more.

All our plans come with

the following features

  • Live dashboard
  • Auto dialer
  • Call transfer
  • Call recordings
  • Voice APIs
  • SMS & WhatsApp APIs
  • Reports and analytics
  • Real-time notifications
  • Call & SMS campaigns
  • Missed call services
  • Dynamic call flows

7 Days

Fully functional FREE trial with 500 free credits

All our plans come with a no-commitment, 7-day FREE trial. No need to just look from a distance, you also get to play with the product! Use your Exotel account, get your hands dirty with custom call flows and integration with your CRM, Helpdesk, etc. Everything works just the same in a trial account. Get Rs. 500 worth free usage (Calls & SMS) to explore and test all our features.


Our pricing starts at INR 0.18 for 100,000 SMS. Contact sales for more details and volume-based discounts.

GST applicable


Our pricing starts at INR 0.80 for Marketing conversations, INR 0.38 for Utility conversations and INR 0.36 for Service conversations. Contact sales for more details and volume-based discounts.

GST applicable

Our Special Plans for
Startups & Non-Profits

Exotel for Startups

If you’re an early stage startup who is looking to integrate communication over calls and SMS with your product, we’d like to help.


Exotel for Non Profit Organizations

If you’re a non-profit organisation or a social enterprise working towards a cause, we would like to offer you Exotel for 15% more credits through our Non-Profit initiative.


The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

Customer Experiences That Speak Volumes

The Most Trusted Connected Conversation Platform

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Powering 7000+ Businesses in 60+ countries

Frequently Asked Questions

An Exophone is a virtual phone number on the cloud. This virtual number allows you to take multiple calls at the same time. Device intelligent call flows, play an IVR greeting, record calls and perform specific actions when you receive a call etc.

Exotel works on a credit system and 1 credit = ₹1. For eg. In a ₹9,999 plan you have 5,000 credits. You can use these credits for incoming calls, outgoing calls, and sending/receiving SMS

If you’d like to add more than 6 agents to your Exotel account, you can do so at a charge. Every additional agent will be charged at ₹199/month. You could also pay a flat fee of ₹1200/- per month and add an unlimited number of agents.

Yes! We are accepting invites for International Business SMS and you can register here. We are working on getting the international calling feature live very soon.

We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.

The trial account is valid for 7 days (pre-loaded with daily reducing credits worth ₹500). After this, you can make a payment via credit card, debit card, net banking, or cheque to convert your account to full.

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