Use your Exotel account, get your hands dirty with custom call flows and integration with your CRM, Helpdesk, etc. Everything works just the same in a trial account.
Get $15 worth of free usage (Calls & SMS) to explore and test all our features.
We work with some of the top tech-driven companies in Asia & Indonesia and help them with customized cloud telephony solutions
*Exotel is a plug-n-play software product, and you can get started without a single line of code. Hence the software rental.
**NOTE: All plan charges are exclusive of tax and agent connect charges.
Softphones are endpoints with a SIP client installed on them. This enables communication using SIP.
This software can be installed on a mobile phone or a PC and you can use it to receive incoming calls as well as dial the outgoing SIP calls.
Yes, with a softphone you can place and receive calls on your desktop from anywhere.
A virtual phone number has no physical phone line associated with it. Think of them as phone numbers with intelligence that can be used to manage calls the way you want.
The call connected via the virtual number to a cellular/landline number.
Scenario 1 - Incoming call landing on a cellular/landline number.
Scenario 2 - An outbound call made on a cellular/landline number via softphone
Yes. The calls connected over softphone will be free whereas the call answered via cellphone/landline i.e PSTN call will be charged.
We have a different plan for SMS-only use-case. Contact sales for plans or get started with our free trial and we will get in touch with the plans.
We do not have any channel restrictions. Depending on the resources available to you at your end, you can technically receive unlimited concurrent calls.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
In terms of delivery rates, we have been able to push it up from about 84% to 92%
Great product, great team, and we’d love to see you scale crazy heights.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day