Exotel MCP Server Alpha

From Prompt to Call. No Code. No API. No Hassle

Exotel’s MCP Server empowers Agentic AI to make calls, send messages, and automate customer outreach without telephony complexity.

Get Started Setup Guide

Powering 300 Mn+ Calls. Trusted by Enterprises.

Experience Exotel’s MCP Server

Create an Exotel account
Get API credentials from Exotel Portal.
Get a virtual number.
Configure the MCP server in your LLM settings.
Setup Guide

Let Your Agentic AI Orchestrate Every Call.

Give your AI the power to trigger, route, and monitor voice calls at scale. Exotel MCP makes voice calling truly programmable.

Get Started

Build Dynamic SMS Workflows Through Prompts

Connect your AI agents to Exotel’s SMS layer through MCP. Enable conditional messaging, sequence triggers, and event-based actions with no manual intervention.

Get Started

Utilities for Automating Communication Workflows

Status Tracking

Real-time status, delivery, and callback updates for every action.

Prebuilt Prompts

Trigger calls, messages, and workflows, no prompt-writing needed.

Agentic AI integration

Direct integration with your AI through the MCP protocol.

Secure Authentication

Token authentication keeps your actions and data protected.

What is MCP?

Model Context Protocol (MCP) is a defined standard that enables structured communication between AI models and downstream applications, ensuring context-aware, reliable interoperability.

Exotel MCP is built on the Model Context Protocol as a middleware layer between your AI or automation systems and Exotel’s communication APIs. It allows you to send high-level prompts or structured inputs, for example: “initiate a call,” “send SMS,” “fetch call status,” or “activate fallback workflows”. At the same time, AI translates these intents into executed actions on Exotel’s voice and messaging platform.

Because it abstracts away direct API complexity, Exotel MCP provides agility: your AI agents can dynamically adapt communication logic, sequence multi-step flows, trigger fallbacks, and personalise actions all without manually orchestrating telecom-level integrations. This lets you scale intelligent customer workflows fast, while maintaining control and flexibility behind the scenes.

FAQs

Dive into our FAQ section for more information

MCP connects LLMs like Claude or GPT to Exotel’s communication stack, enabling them to initiate actions like placing calls, sending messages, or fetching call details automatically, based on user conversations.

No. MCP abstracts the integration layer. You can access Exotel’s voice, SMS, and WhatsApp capabilities directly through prompts without using SDKs or writing API logic.

Yes. MCP is model-agnostic and works with any LLM that can generate structured or natural language prompts, including Claude, GPT, or enterprise-hosted models.

MCP can place calls, send SMS and WhatsApp messages, collect user responses, and return detailed call metadata, all using a simple prompt interface.