The Preferred knowlarity alternative

Exotel provides a reliable, flexible, and customer-centric platform, built to scale effortlessly as your business grows. With robust features and seamless support, Exotel ensures your business stays connected and focused on what matters most, your customers.

2000+

Contact centre deployments

50m+

Daily engagements on voice, messaging & video

99.9%

Reliable cloud network with uptime

Phone

2000+

Contact centre deployments

50m+

Daily engagements on voice, messaging & video

99.9%

Reliable cloud network with uptime

25B+Interactions a year, trusted by the leading brands.

Powerful for enterprises, easy for all

Direct OEM 24*7 support
Product innovation
Omnichannel integration
Licensed for IP-PSTN intermixing
Gen-AI powered contact centre
Self-service options
Single support SLA
Direct integrations without SI involvement
Quick upgrades and training
Real-time monitoring
Faster scalability
Reliability
PSTN capability for MS team users
Flexible deployment
Native conversational bots
Advanced dialer capabilities
Exotel
Genesys
ExotelGenesys
Direct OEM 24*7 support
Product innovation
Omnichannel integration
Licensed for IP-PSTN intermixing
Gen-AI powered contact centre
Self-service options
Single support SLA
Direct integrations without SI involvement
Quick upgrades and training
Real-time monitoring
Faster scalability
Reliability
PSTN capability for MS team users
Flexible deployment
Native conversational bots
Advanced dialer capabilities

Power your entire customer journey with seamless cloud

  1. 99.9% uptime with our patented monitoring, backup routes, and scalable infrastructure, powering 40 million+ calls daily.

  2. Enterprise-grade security with adherence to ISO 27001, ISO 27018, PCI-DSS, VAPT.

  3. Round-the-clock infra-monitoring team to ensure your business continuity never takes a hit.

Frequently asked questions

Does Exotel offer good customer support?

Absolutely. Exotel provides 24x7 support with a dedicated Customer Success Manager for each client, ensuring fast first response times and proactive issue resolution.

Is Exotel cost-effective?

Yes, Exotel’s transparent pricing model ensures you only pay for what you need, with no hidden fees or surprises. Its efficient infrastructure and automation helps keep costs and TCO down, providing better value over time.

What makes Exotel’s contact center solution future-proof?

Exotel’s cloud-first design ensures your contact center is always prepared for tomorrow’s challenges. With continuous updates, easy scalability, and advanced features like AI-driven bots, Exotel enables you to stay competitive without costly upgrades or disruptions.

Is Exotel as easy to set up as it claims?

Exotel stands out for its well-documented APIs and diverse integrations across complex enterprise ecosystems (CRMs and industry-specific software), offering flexibility and ease without technical headaches. With dedicated support and a knowledgeable support team on standby, Exotel ensures your deployment stays on track. You can start communicating efficiently without any delays.

Ready to switch?

Join businesses that trust Exotel for reliable, scalable, and future-proof communication solutions. Get in touch today to see how Exotel can support your business growth.

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