Enterprise-grade Voice APIs

Build, automate, and scale reliable voice calling workflows

Power outbound calls, IVR, call routing, recording, and real-time automation across global customer journeys.

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25B+Interactions a year, trusted by the leading brands.

Scalable, reliable enterprise voice platform

Exotel provides a cloud voice platform designed to support high-volume, mission-critical communications across geographies and networks.

Global agent connectivity

Connect agents and teams anywhere via IP or PSTN or across devices, networks, and geographies.

Elastic voice scalability

Scale instantly with an elastic architecture supporting 40M+ daily voice transactions without performance degradation.

Carrier-grade reliability

Maintain consistent call quality with resilient infrastructure, telephony monitoring, and multi-network interoperability.

Secure & compliant voice stack

Run secure voice operations across IP and PSTN with enterprise-grade governance and compliance readiness.

Voice journey automation

Design and automate custom voice journeys for IVR, authentication, campaigns, and dynamic call flows using APIs and conversational AI.

Global agent connectivity

Connect agents and teams anywhere via IP or PSTN or across devices, networks, and geographies.

Elastic voice scalability

Scale instantly with an elastic architecture supporting 40M+ daily voice transactions without performance degradation.

Carrier-grade reliability

Maintain consistent call quality with resilient infrastructure, telephony monitoring, and multi-network interoperability.

Secure & compliant voice stack

Run secure voice operations across IP and PSTN with enterprise-grade governance and compliance readiness.

Voice journey automation

Design and automate custom voice journeys for IVR, authentication, campaigns, and dynamic call flows using APIs and conversational AI.

Global agent connectivity

Connect agents and teams anywhere via IP or PSTN or across devices, networks, and geographies.

Elastic voice scalability

Scale instantly with an elastic architecture supporting 40M+ daily voice transactions without performance degradation.

Carrier-grade reliability

Maintain consistent call quality with resilient infrastructure, telephony monitoring, and multi-network interoperability.

Programmable voice communication suite

Build scalable voice workflows using APIs for calling automation.

Instant click to call connect

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Instant click to call connect

Automated lead call routing

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Automated lead call routing

Browser based voice calling

99.99%

Platform Reliability

Multimodal digital voice

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Multimodal digital voice

ExoML: programmable voice control

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What you get with Exotel’s enterprise-grade voice solution

  1. No-code connectors

    Connect CRMs, helpdesk platforms, and business tools with one-click integrations.

  2. Developer-friendly APIs

    REST APIs and SDKs for faster voice workflow builds with comprehensive documentation for easy adoption.

  3. Patented call monitoring

    Ensure reliable connectivity with patented monitoring technologies that continuously track call quality and health.

  4. Intelligent call routing

    Route calls dynamically through the best available network for optimal quality and reliability.

  5. Real-time call analytics

    Access live dashboards, detailed call insights, advanced analytics reports.

  6. WebRTC-enabled calling

    Enable secure calling directly from browsers without additional hardware.

  7. Secure voice conversations

    Protect user privacy, business identities and ensure secure voice interactions.

The Exotel advantage

With Exotel, reliability is non-negotiable

24x7

Best Support

Priority customer support across phone & email

Superior quality

Best success rates, voice quality and reduced latency

Scale at ease

Grow at will, expand without worrying about infrastructure

Superior reliability

Best in class uptimes of 99.99% including operator uptimes

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Highly secure

ISO 27001:2013 certified ISMS

Patented solutions

Gain a competitive advantage from patented products

Build enterprise-grade voice experiences today

Create scalable and reliable voice journeys with Exotel Voice APIs.

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