Exotel and Tech 24 in collaboration with Chartered Institute of Customer Management (CICM) are hosting an exclusive roundtable discussion on 'Next-Gen Customer Experience: Harnessing Gen-AI for Deeper Customer Bonds'. This gathering is about the future of customer conversations and how generative AI can transform the landscape of customer interactions.
Event Date & Time: 14th Feb | 9:30 AM - 12:00 PM [Zimbabwe Time]
Venue - Rainbow Towers, Harare
Unlock the future of customer interactions: Explore the forefront of customer experience innovation as we delve into the transformative impact of generative AI.
Personalization Beyond Scripts: Discover the power of generative AI in revolutionizing customer support and sales interactions.
Exclusive Insights around Customer Experience : Be part of an intimate, closed-door discussion with industry leaders from Exotel and Tech 24.
Network with the Best: Join the ranks of the top 40 delegates representing Zimbabwe's leading businesses. Don't miss out on this opportunity to position your business at the forefront of innovation in customer engagement.
Exotel is a customer conversation platform that believes in the power of exceptional customer experience. Its offerings - omnichannel contact center, Communication API suite, and Conversational AI come together to create a platform that delivers Connected Customer Conversations at unprecedented scale, speed, and ubiquity.
Their cloud-based product suite drives 70+ million conversations every day for over 7100 businesses across India, Southeast Asia, the Middle East, and Africa.
Tech24 is an integrated technology company operating in Zimbabwe with clients in different African countries. They provide a number of cost-effective BPO contact centre solutions (inbound and outbound), call centre consultancy and training solutions. call centre outsourcing, call centre set-up and supply of equipment, software and accessories to Zimbabwe, SADC region and international markets, across a number of industries.
Co-Founder & Chief Growth Officer