Cut operational losses using COD verification

Powering 7000+ Businesses in 60+ countries

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is top priority for e-commerce players. Using Exotel, you can ensure that your COD orders are legitimate before you ship them out.

Advantages of using Exotel to verify your COD orders

Prevent cancellation & bogus deals

Verify that a customer has legitimately placed an order by generating an automated call. Businesses saw a 30% reduction in returns after implementing our solutions.

Reduced operational costs

By reducing the number of cancellations and bogus deals, you reduce the number of failed attempts. This in turn reduces the expenses on potential attempted deliveries

Improve Operational Efficiency

Automating the process of verification backed by technology improves the operational efficiency of your business

The Exotel Advantage

Highly Secure

ISO 27001:2013 certified information security management system

Patented Solutions

A competitive advantage from patented products

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter


Customer Experiences That Speak Volumes

Proud to be Leader on G2 Crowd

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