Hosted EPABX/PBX system is a business phone system that is handled completely by your provider on the cloud. This arrangement allows businesses the freedom to not be bogged down by cost or space constraints. Another important advantage it offers is the freedom to customize. In legacy systems like the EPABX, customization and integration with other systems like Help-desk software or CRM is next to impossible.

A company simply needs to sign up for the service with a trusted cloud telephony operator which typically charges you with a monthly service fee, depending upon the package chosen, the number of activated lines and additional value-added services.

A hosted PBX system allows businesses to take advantage of IP telephony with minimal capital expenditure for deployment and implementation. Typically, you pay for what you choose, which means no costly PBX maintenance or upgrades.

Migrating to a cloud-based voice system might appear like a complicated process, but in reality, it is a simpler transformation that takes lesser time and is cost-effective. While with a traditional PBX system, you spend immense manpower and time to ensure your business meets efficient uptime and depreciation, cloud telephony delivers the same connectivity saving your time and resources on these extra issues.
 

A minimum set-up cost is involved with cloud telephony providers. You pay for what you use, depending upon the package availed. A cloud-based solution provides the business with the flexibility of scaling up or down as required by quickly adding or changing the communication lines. A minimum to nil CAPEX is involved, and the transparency of the costs ensure that you are aware of the expenditure incurred on the communication process as well as the additional features availed in your subscription plan.

All you need to get started with a hosted PBX is a computer and internet connection. No additional hardware, handsets or license is required.