Annual engagements over voice, messaging & video
Agents on cloud
Queries resolved by AI bots
Hours of call duration
People connected
Empower your agents with the right context, data, in an omni channel environment, in a single dashboard and help them win customers for lifetime. Boost agent productivity, conversation quality and customer satisfaction scores.
Scale business communication with the most reliable and easy-to-use platform. Enable remote workers, field agents, and employees at their desks, to connect with customers across locations and devices, over IP or PSTN networks in a secure, fully compliant, and cost-effective manner.
Deliver timely and relevant messages only. Scale customer engagement retention with the most reliable omnichannel messaging solution that helps reduce SPAM and increase conversion rates.
Our AI-platform goes deep into understanding context, sentiment, and intent, enabling dynamic, personalized conversations that boost customer affinity and conversions.
Power your campaign with right channels, audience segmentation, deep analytics with GenAI powered marketing platforms reducing CAC by 5-8%.
Leverage advanced AI, multi and omnichannel communication for data-driven Sales and improve conversions by 10-30%.
Enhance last-mile delivery with privacy-focused communication and scam-prevention features, boosting trust and efficiency.
Streamline your collections process with clear communication and timely reminders improving conversations by 22%.
Drive-context aware conversations across multiple channels at ease boosting CSAT by 60% with context-aware customer engagement platform.
Increase in lead conversion rates
Reduction in call centre costs
Improvement in customer support agent efficiency
Improvement in customer satisfaction (CSAT)
From telco lines to scalable, compliant, AI-powered contact center setups, with Exotel, you get everything in one place.
Build personalized customer conversations at every touchpoint using multi-channel clean APIs and no code apps.
Enable fast, engaging, and AI-powered conversation on WhatsApp and
other platforms.
Integrate with the Conversational Context CDP and CRM of your choice making it a most versatile customer engagement platform.
+91-808 8919 888
+91-808 8919 888
+966 135 181 912
