MyOperator alternative

Capterra Rating

ISO 27001:2013 Certification

Pricing

Starts at ₹1666/mo

Starts at ₹5000/mo

Trial Period

Visual Drag & Drop Call-Flow Designer

Sticky agent feature in all plans

Unlimited Channels

APIs in all plans

Lead Assist

nOTP™

App2App Calling

Parallel Ringing

Heartbeat API

Extensive Developer Support

Max number of callers in queue

Call Queueing

Live Call Transfer

Multi-level IVR

TOP Reasons Why Companies Switch To Exotel

Reliability

Business communication is nothing if not reliable. We pride ourselves on the best-in-class uptimes of 99.94%. This includes operator uptimes too.

Security

Securing your business data is our number one priority. And to ensure this, we’ve put the right security policies and procedures in place.

The Exotel’s platform is ISO 27001:2013 certified and provides multiple layers of security to protect your business conversations.

Scalability

In 2019, Exotel powered more than 4 billion calls and connected 375 million people across the world. (To put things in perspective, that number is a few million more than the population of USA). Focus on building your business. Leave the communication to us.

Transparency

Exotel is the only cloud telephony provider that maintains a dedicated service status page. This page provides our customers with transparent and accurate realtime information and incident updates on each of the Exotel services.

Customer Focus

Exotel’s customer happiness team values your time and truly cares about your success. Therefore, be assured to get the best-in-class support from our agents – 24×7 via phone, email or Twitter.

Innovation

Innovation is in Exotel’s DNA. With us, you’re investing in a future-proof communication platform.

Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Rajkishan
Senior Manager - Operations and Strategy

We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs whenever possible without us asking for it, and that when we raise a ticket, it gets resolved with reason and meaning. It’s fun working with people at Exotel, and hope to continue this for a long time..

Shashank ND
Co-Founder & CEO

Using Exotel’s contact center solution was critical for our business continuity at a time when enterprise operations switched overnight. They helped us early during the journey to handle and track a surge in call volume by configuring the server backend. In fact, their support executives went above and beyond to make this happen. Today, we have augmented our data-driven approach using Exotel to share and manage inputs for agents to reach desired outcomes. It allows us to identify areas of improvement and strengths.

Srinivasan Iyengar
Chief Operating Officer

Exotel: The Most Reliable Cloud Telephony Platform

Visual drag-drop call builder

Easy call tracking and analytics

Exotel vs. MyOperator for Business Communication
See how we compare side by side