Startup Village Collective (SV.CO) evolved from an online learning platform to a Product School, focusing on nurturing student developers. Their program offers a structured learning framework, preparing students for industry roles. Over six months, participants gain hands-on experience by working on real products and mini-projects, acquiring key industry skills. This journey at SV.CO equips students for success in software development.
SV.CO aimed to enhance customer conversations in early-stage startups, focusing on tracking customer feedback for product-market fit and integrating communication seamlessly into startup operations.
Collaborating with Exotel, SV.CO significantly improved support for startups, particularly aiding student developers in crafting software with effective customer conversations. This partnership addressed SV.CO's customer communication challenges and aligned with Exotel's dedication to fostering new industry talent. Transitioning to Exotel from traditional phone systems enabled SV.CO to better track calls and bridge communication gaps, gaining insights especially useful during admission campaigns. Handling about 500 daily calls became more efficient, demonstrating the successful impact of Exotel's integration on SV.CO's operations.
Upon moving to Exotel, SV.CO is able to track all the calls received and made — helping them gain insights into their program activities