Deem Finance Slashes Request Time from 48 Hours to 3 Minutes

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Reduced service request time from 2 days to 3 minutes
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Enhanced first call resolution rates significantly
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Improved agent productivity and efficiency by 30%
About Deem Finance

Deem Finance is a modern, digital-first financial institution in UAE, pioneering cloud-based banking solutions. As an innovative player in the financial services sector, Deem focuses on delivering seamless customer experiences through technology-driven solutions, serving a growing customer base with their premium banking and financial services. Distinguished as one of the region's first fully cloud-enabled financial institutions, they offer comprehensive financial products including credit cards, personal loans, and innovative payment solutions, all supported by their state-of-the-art digital platforms and agile organizational structure.

 

 

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