Exotel – Cloud Communication Platform

Trusted by 6000+ businesses

cloud communications

A flexible platform for all your communication needs

Simple drag-drop visual builder. No coding required. No infrastructure maintenance hassles.



Build a personalised experience for your customers over voice calls. Track, manage and build call flows.

Explore Voice

cloud communication solutions india


Devise contextual and accurate information with SMS. Deliver to over 190 countries.

Explore SMS



User verification made seamless over calls & SMS. Non intrusive, with the best success rates.

Explore Authentication

Introducing Exotel’s Full-stack WhatsApp suite for 360-degree customer engagement


Access WhatsApp live chat, APIs, campaigns, and chatbots, all from a single platform.



Introducing Exotel’s Full-stack WhatsApp suite for 360-degree customer engagement.


Access WhatsApp live chat, APIs, campaigns, and chatbots, all from a single platform.


Discover how you can set up Exotel’s cloud telephony solution for your business


Build a customer call center

No waiting, no delays. Get started in less than 30 minutes. All the features you’ll need including multi-level IVR, call recording, call routing, call analytics, etc. No infrastructure needed. Easy to use visual drag-drop builder to create call flows.

Know more about call center software

Phone number masking

Put your customers first. Safeguard their identity, make customer privacy a priority with this easy-to-implement solution using virtual numbers.

Read how number masking works


Missed call solution

A missed call is an innovative way to keep in touch with a customer. There is no cost involved, yet there is intent and involvement.

Read more on missed call service

Customer Stories & Resources

How Ola using Exotel connects drivers and riders without compromising on customer privacy

Read Story

How 99dotco Uses Exotel to Increase Lead Attribution by 20%

Read Story

Are you considering cloud telephony for your business? Here’s everything you need to know


The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications platform in the Asia Pacific region


Superior Quality

Best success rates, voice quality and reduced latency


Scale at Ease

Grow at will, expand without worrying about infrastructure


Superior Reliability

Best in class uptimes of 99.94% including operator uptimes


Best Support

24×7 customer support via phone, email and Twitter


Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs


Extensive Reporting

Easy to understand, detailed reports sent every day

Integrate cloud telephony with the tools you use

Calls do not have to stand out like a sore thumb. Integrate customer calls with tools like CRM, ERP, Helpdesk software, apps and websites to unify all of your customer information. Our cloud communication solutions support integration with the most popular tools out there.

Learn more about integrations

Powering communication for the most innovative companies in the world

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Sudhanshu Raheja

In terms of delivery rates, we have been able to push it up from about 84% to 92%

Head of Mobile, GOJEK

Shirish Subramanian

Great product, great team, and we’d love to see you scale crazy heights.

Head - Sourcing & Operations, Fabelio


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Sign up for a Free Trial

Get Call & SMS credits right away. No credit card required.

Find out how Exotel can work for your business.

We are the leading cloud telephony & communications operator in the Asia Pacific region. Set up a call with our product experts.