We’re a ULVNO licensed virtual telco operator that provides India’s first True Cloud Solution where everything (contact center software, channels, infrastructure, bots & even telco lines) is under one roof. The entire solution is developed on IP-PSTN intermix infrastructure.
Exotel’s swift & clean APIs let you win at customer engagement across traditional & new-age channels to deliver a personalized omnichannel experience.
Build & automate smooth customer conversations & workflows over voice, WhatsApp & SMS. With easy-to-integrate and superfast APIs, your teams can now streamline workflow better.
- Automated reminders and rescheduling
Quick notifications & alerts
- Smart IVR automation
- Survey and feedback
Make better business decisions using actionable insights, reports & communication details to know ‘the what and the why’.
- Real-time agent dashboard
- Real-time campaign dashboard
- Complete communication monitoring
Create & deploy dreamlike customer journeys with a suite of low & no-code applications. As a result, get a quick turnaround time & shorter go-to-market cycle.
- Easy drag & drop builder
- Developer-friendly APIs and SDKs
- Low and no-code tools
Talk to customers on any device from anywhere, without a VPN.
Our patented monitoring & backup routes give you the best uptimes.
Crisp data architecture & clean APIs give you speed faster than the Flash.
Become invincible from security breaches like Superman.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
Sign-Up to get free Call & SMS credits