SMS campaign is a one-to-many broadcast scheduled to deliver a promotional or transactional message. Exotel SMS Campaigns supports static and dynamic SMS types with real-time campaign wise analytics.
Use custom attributes to keep your messages dynamic and personalized. Send message in vernacular language to connect with customers in their own language.
Harness the power of a cloud platform that guarantees lightning-fast delivery speeds and minimal delays with dependable backups.
Reach up to five lakh contacts in a single SMS campaign.
Send dynamic SMS with custom attributes like name, order ID, etc., imported from a CSV.
Fine-tune plans before launch, get real-time insights during roll-out, set expenses ahead of time - or go live as soon as you're ready. Choose whatever works best for you.
Run SMS campaigns in multiple regional Indian languages.
Run Personalised Promotions
Broadcast personalized marketing campaigns with offers and coupon codes.
Send Timely Reminders
Remind customers about payment dues, appointments, events and more.
Deliver Relevant Updates
Keep users informed about account, company or order updates.
Conduct Survey and Feedback
Collect responses in the form of surveys or customer feedback.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Get the best return on your campaigns with real-time dashboards and reports. Use the pause/resume feature to optimise the campaign performance and reach.
Send out SMS campaigns worry-free with a user-friendly dashboard! Test messages before they go live to ensure your success.
Handle bulk SMS templates and sender IDs at scale with a Distributed Ledger Technology (DLT) compatible and ISO-certified secure campaigning platform. Send thousands of messages with increased security and peace of mind using an ISO-certified DLT compatible platform designed to handle large-scale templates and sender IDs.