Auto Dialer Software built for outbound teams that can't afford to waste a call
Exotel's auto dialer cuts the dead time between calls with automated dialing and smart routing, so your agents spend more time talking and less time waiting.
What your outbound operation is actually losing
Manual dialing costs about 10–15 seconds per call. Across hundreds of calls a day, that adds up to hours of lost productivity per agent every week, even before you factor in unanswered calls and voicemails.
An auto dialer removes the manual work. But the real value isn’t just dialing faster. A modern dialer decides who to call, when to call them, filters machines, and routes live calls to the right agent.
That’s the difference between a basic dialer and a true outbound engine.
How Exotel's auto dialer works
Exotel’s auto dialer starts with your contact list. Import it, segment it by behavior, priority, or campaign type, and queue it for automated outbound calling.
The dialer then filters out answering machines using Answer Machine Detection (AMD) before any call reaches an agent. Your team spends time only on live conversations, not voicemails or unanswered calls.
The moment a call connects, the agent sees a screen pop with the contact’s full interaction history. No manual lookup. No cold starts. Every conversation begins with the context the agent needs.
Dialing modes that match how you actually operate
What separates Exotel's auto dialer
40–60% higher pickup rates with Truecaller
Calls display your verified brand identity through Truecaller Business ID, so customers see who’s calling instead of an unknown number.
Skill-based routing
Every connected call goes to the agent best equipped to handle it. Collections calls reach collections-trained agents, renewals go to retention specialists.
CRM context on every call
Agent screen pops pull real-time CRM data, while call outcomes and notes sync back automatically.
Real-time campaign reporting
Track connect rates, agent performance, and campaign results as they happen. Adjust lists and campaigns before the window closes.
See it in action
Request a DemoFrequently asked questions
What is the cost of auto dialer software in India?
The cost of our auto dialer software is based on your estimated monthly usage. To get effective prices and volume-based discounts, contact our sales team.
Can i get the call recording?
You can download all the call recordings from the Exotel’s dashboard. After a call, the recordings can be accessed for a period of 6 months.
How to set up an auto dialer?
To set up an autodialer you need to first upload the contact details, set a call flow and assign agents.
How do auto dialers work?
An auto dialer fetches contacts from the database (the contact list you’ve uploaded) and automatically dials them depending upon on the status of the last call.
Would i require any additional hardware to get started?
No, you don’t need any additional hardware to get started. You’ll just need a browser and an internet connection.