Pricing built for every business stage
From startup to scale, choose flexible plans that power reliable business calling with actionable insights.
Dabbler
- 6 Months validity
- ₹ 4,999 rental
- 5,000 creditsCredits are used for calls, send SMS and WhatsApp messages. 1 credit = 1 ₹
- 1 Exotel phoneExophones are virtual numbers that are used to dial or receive calls on
- 3 AgentsAgents are added in accounts to make or receive calls
- Unlimited channelsLets several calls run parallely at a point of time
- Multi level IVR
Believer
- 11 Months validity
- ₹ 10,499 rental
- 9,500 creditsCredits are used for calls, send SMS and WhatsApp messages. 1 credit = 1 ₹
- 2 Exotel phoneExophones are virtual numbers that are used to dial or receive calls on
- 6 AgentsAgents are added in accounts to make or receive calls
- Unlimited channelsLets several calls run parallely at a point of time
- Multi level IVR
Influencer
- 11 Months validity
- ₹ 10,499 rental
- 39,000 creditsCredits are used for calls, send SMS and WhatsApp messages. 1 credit = 1 ₹
- 10 Exotel phoneExophones are virtual numbers that are used to dial or receive calls on
- Unlimited agentsAgents are added in accounts to make or receive calls
- Unlimited channelsLets several calls run parallely at a point of time
- Multi level IVR
All our plans come with the following features
Live dashboard
Call recordings
Reports and analytics
Missed call services
Auto dialer
Voice APIs
Real-time notifications
Dynamic call flows
Call transfer
SMS & WhatsApp APIs
Call & SMS campaigns
Simple & transparent pricing for SMS and WhatsApp
SMS
Our pricing starts at INR 0.18 for 100,000 SMS. Contact sales for more details and volume-based discounts.
*GST applicable
WhatsApp per conversation fee
All our plans come with the following features
Exotel for startups
Early-stage startups looking to integrate calls and SMS into their product, we’re here to help you scale!.
Explore Now₹6000
Free SMS/call credits for six months with a virtual landline and two user licenses.
Exotel for non profit organizations
Non-profits and social enterprises can access Exotel with 15% extra credits through our dedicated Non-Profit initiative.
Explore Now15%
Extra credits for non-profits through Exotel’s social impact initiative.
7 Days Fully functional FREE trial with 500 free credits
All our plans come with a no-commitment, 7-day FREE trial. No need to just look from a distance, you also get to play with the product! Use your Exotel account, get your hands dirty with custom call flows and integration with your CRM, Helpdesk, etc. Everything works just the same in a trial account. Get Rs.500 worth free usage (Calls & SMS) to explore and test all our features.
Proven outcomes. Real impact.
JSW MG Motor India Supercharges Service
View Case StudiesAt JSW MG Motor India, our commitment to delivering exceptional customer experiences drives every decision we make. When we identified the need to streamline our customer communications, we sought a partner who shared our vision for service excellence. Through our collaboration with Exotel, we've transformed our customer service operations. The centralized system has empowered our 400+ agents to deliver consistent, high-quality service across all touchpoints. We're proud to see a 22% increase in customer satisfaction. The unique virtual numbers for each dealership have reinforced our brand identity while eliminating customer confusion. This transformation has strengthened JSW MG Motor's position as a customer-centric automotive brand, enabling us to focus on what we do best - delivering exceptional experiences to our customers.
Kapil Bajaj
Head - Digital Transformation and Analytics
JSW MG Motor India Pvt Ltd
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Frequently asked questions
Can I integrate Exotel's cloud contact center solution with our existing CRM or other business software?
Yes, Exotel contact center platforms are highly integrable with most CRMs, helpdesk software, messaging apps, and other business-critical tools. If you have a specific integration requirement, connect with our experts to assist you.
What analytics and reporting capabilities are available to monitor agent performance and customer interactions?
Exotel's cloud contact centers provide real-time analytics, historical reporting, and agent analytics dashboards to constantly monitor agents' work and performance and assist them. Want to explore the dashboard? Get the free demo
How secure is the data in your cloud contact center?
We implement the highest security measures to protect customer information, including voice log encryption, compliance with industry standards like ISO 27001:2013, PCI DSS, and data access controls.
Can I customize the IVR flows to suit my specific business needs?
Yes, our highly customizable IVR builder allows you to make your own IVR flow with different customization options. You don't need a developer to build these flows, they are highly intuitive with drag-and-drop functionality.
What is the pricing of Exotel's cloud contact centre solution?
View our pricing plans here. For custom solutions, get in touch with our experts here +91-8088-919-888 or write to us at hello@exotel.com