Definition:
Private Branch Exchange (PBX) is an internal phone system that manages incoming and outgoing calls within an organization.
Key Elements:
Call Management: Connects multiple phone lines to a single network, allowing for efficient call handling.
Feature Set: Provides features like call forwarding, voicemail, and conferencing.
Cost Savings: Reduces the cost of external phone lines by managing calls internally.
Why PBX Matters:
PBX systems enhance communication efficiency within organizations, improving overall connectivity and collaboration.