Bhavna Sharma

Bhavna Sharma

Certified by HubSpot and Google, I’m a B2B SaaS marketer with 12+ years of experience building scalable marketing engines across content, demand generation, product marketing, and GTM strategy. I’ve helped grow CRM and CX platforms by driving organic growth, improving SQL conversions, and accelerating pipeline across global markets including UAE, KSA, APAC, Africa, and the USA. I believe in human-first messaging, revenue-linked strategy, and building systems that scale.

Posts by Bhavna Sharma

Beyond Random Sampling: How AI-Powered Quality Monitoring Analyses 100% of Customer Conversations
Blogs

Beyond Random Sampling: How AI-Powered Quality Monitoring Analyses 100% of Customer Conversations

From Agents to Super-Agents: How Real-Time AI Copilots Are Redefining Contact Center Performance
Blogs

From Agents to Super-Agents: How Real-Time AI Copilots Are Redefining Contact Center Performance

From 100 to 10,000 Concurrent Calls: The Operational Playbook for Scaling Voice AI on Exotel
Blogs

From 100 to 10,000 Concurrent Calls: The Operational Playbook for Scaling Voice AI on Exotel

Inside the Stack: How Exotel Architects Zero-Latency Voice AI Pipelines
Blogs

Inside the Stack: How Exotel Architects Zero-Latency Voice AI Pipelines

Why 50% of India’s Voice AI Runs on One Infrastructure Partner
Blogs

Why 50% of India’s Voice AI Runs on One Infrastructure Partner

Human in the Loop, Not Out of the Loop: The Agent-Monitored AI Contact Center
Blogs

Human in the Loop, Not Out of the Loop: The Agent-Monitored AI Contact Center