- Exotel Acqui-Hires Dubverse Core Team to Accelerate Voice AI Innovation
- Exotel Recognised at ET AI Awards 2025 for AI-Led Sales & Customer Experience Excellence
- Exotel Recognised at ET AI Awards 2025 for AI-Led Sales & Customer Experience Excellence
- Gulf enterprises race to scale AI as CX becomes a national competitiveness priority
- Sachin Bhatia on the Future of AI-Human CX: Why Unified Memory, Orchestration, and Data Sovereignty Will Define the Middle East’s Next Digital Leap
- Exotel Launches “Harmony” in the Middle East, Introducing AI-Powered Human-Assisted CX Orchestration
- Human-AI Harmony, Not Man vs Machine’: Exotel’s Sachin Bhatia Champions a Trust-First AI Model at Republic AI Summit 2026
- Exotel’s FY25 Turnaround Shows How AI-Led CX Can Drive Sustainable Profitability
- Exotel Featured in Mint: Powering the Rise of Voice AI in India
- Exotel Powers Up Growth with New AI Omnichannel Customer Experience Platform
- Agora Builds on Exotel’s AgentStream to Deliver Real-Time AI Voice Bots
- Exotel Omnichannel Solutions Power Shiprocket’s Customer Engagement India-wide
- Reimagining CX: How Exotel Unified CPaaS, CCaaS, and AI Into a Full-Stack Platform
- Bullish on bots: How Agentic AI is changing customer support services
- Exotel Collaborates with JSW MG Motor India to Enhance Customer Engagement
- Exotel Featured in Forrester Q4 2024 CCaaS Platforms Report
- Exotel partners with Knowmax to enhance AI-driven customer experience
- Exotel Earns Prestigious Recognition at CIO CHOICE 2025 as the Most Trusted ICT Brand
- Exotel Teams Up with Deem Finance UAE to Enhance Customer Services with Significant Efficiency Gains
- Unlocking India’s Digital Future: How CXaaS is Transforming BFSI, Retail, and E-Commerce
- Exotel suite of AI-powered communication solutions now available in the Microsoft Azure Marketplace
- Exotel rides AI momentum to profitability, projects doubling EBITDA growth in FY25
- Exotel Study Reveals Significant Uptick in Tech Investments for Festive Season as 70% of CXOs Focus on Growth
- Inside the murky world of spam calls
- Exotel Unveils New Local Cloud and AI Solutions for Enhanced Customer Experience in the Kingdom of Saudi Arabia (KSA)
- Exotel Unveils Multilingual Autonomous Contact Centers
- Personalised customer interactions with advanced communication technologies during the festive season
- WhatsApp business calling service won’t disrupt traditional toll-free channels: Experts
- Exotel Amplifies AI Focus with ‘The House of AI’ Launch; Targets 50% Revenue growth by 2025
- Generative AI and agenoids: Transforming customer engagement in the digital age
- Demand from enterprises keeps telcos’ voice channel revenue growing
- How AI is changing the world of Customer Relationship Management
- India’s Top SaaS Firms Are Gearing Up Their Workforce For AI Innovation Blitz
- Exotel Defends the Digital Identity of India Aligned to the Digital Personal Data Protection (DPDP) Bill 2023
- Over 80% of CXOs are building omnichannel & connected customer experience to soar high this festive season
- Exotel’s Flagship Office in Bengaluru Reinforces Commitment to Unified Customer Interactions
- Exotel Takes Home Seamless Contact Center Solution of the Year Award at CX Evolve Awards, Dubai
- Exotel Collaborates with Microsoft Teams
- Exotel Launches Generative AI Chatbot Builder Powered by GPT-4
- Exotel Launches Ameyo XTRM, an Industry-First Telco Regulatory Compliant, Enterprise Contact Center Solution in India
- Exotel Eyes Geo Expansion to the UAE
- Exotel Announces Partnership with EZECOM Group to Help Strengthen the Telecommunications Sector in Cambodian Market
- The Changing Face of Customer Experience in the Age of AI
- Developing and Implementing Workplace Policies that Empower Female Talent in the Tech Space
- Predictions for 2023: Migration to Cloud, Deregulations and 5G
- Exotel Receives Licence from DoT for Pan-India Virtual Network Operator
- Customer Experience Redefined: A Whole New Realm of Technology-backed Human Experience like no Other
- Exotel Partners with ICXP to Promote Best CX Practices
- AI-driven chatbots are redefining customer engagement: Exotel’s Shivakumar Ganesan – An Interview with Economic Times
- Ameyo, An Exotel Company, and WhatsApp launch series Of Events for CX Leaders in India
- Exotel Appoints Angira Agrawal as Global SVP GTM and Strategy
- To Encourage Learning, Exotel Partners with Diya Ghar to Sponsor Montessori Education and Nutritious Food for Migrant Laborers’ Children
- Exotel appoints Manpreet Madaan as VP of Revenue Operations
- Exotel Readies itself for a Larger Global Play. Announces New CFO
- Exotel appoints Promod Pillai as VP and Head of Global Partnerships
- Exotel appoints Pranesh Babu, former Cisco leader as SVP of Delivery and Support
- Exotel appointed Udit Agarwal as VP and Head of Global Marketing
- Flexible and Compliant Cloud Calling is now Available to Indian Businesses as Exotel bags Virtual Network Operator License. First Indian customer engagement platform to become a virtual operator
- Full Stack Customer Engagement Platform Exotel raises $40 million in Series D Funding to help Enterprises Deliver Connected Customer Conversations
- Exotel Partners with Truecaller to Bring In Efficiency and Safety to Daily Life Business Communication
- Cloud Communication Empowers – 5.5 crore calls & 20 crore SMSes powered by Exotel for COVID Helplines
- Exotel Acquires Cogno AI, becomes the Emerging Market’s First AI-powered Cloud Customer Engagement Platform
- Exotel, the Largest Cloud based Customer Engagement Platform in Asia, raises 35 million USD in Series C funding
- We are the Largest Customer Engagement Cloud Platform – Exotel + Ameyo
- Exotel, the Largest Cloud Communication Platform in Asia, Eyes Accelerated Growth with a Fresh Infusion of Funds of 45 crores
- Exotel Launches India’s First Agent Streaming Platform for Voice AI
- Exotel powers India’s first fully Agentic AI voice call
- Voice AI could bridge the gap between India’s AI haves and have-nots
- Exotel Strengthens Leadership Team to Accelerate AI-Led Customer Engagement Growth