AI-First Enterprise Contact Center Solution

After a great deal of research on multiple renowned solutions, we zeroed in on Ameyo because of its customer oriented application, the dexterity of the solution to adapt to changing business environment and its cost-efficiency. Within a month of deployment we were able to see tremendous growth and improvement, and better management in our outbound campaigns. Ameyo improved our SLA by 27% and employee productivity by 13%.

Ehab Fawzi Madanat
Senior Manager - Digital Channels & Digital Payments
Jordan Ahli Bank

In our continuous quest towards excellence we moved a long way towards delivering seamless patient appointment experience” .Exotel's automated calling system has transformed our appointment management, freeing up our nursing & front office staff to concentrate on their core responsibilities. The data-driven approach has been invaluable in tracking performance and making informed decisions.

Kowshik Bhattacharjee
Head of Service Excellence and Hospitality
Medcare Hospitals & Medical Centres

Our business requires us to manage a high-volume of interactions at any given point in time. In order for us to provide the right quality of service to our customers we needed a solution that was capable of meeting our requirements. AMEYO proved to be the right solution we were looking for. Effectively it has managed all of our communications with our customers as well as provided us with real time analytics, allowing us to keep track of our performance and make continuous improvements.

Annie Sharma
Customer Service Manager
INAYA Facilities Management Services

The transformation has significantly improved our customer experience and operational efficiency. What previously took two working days now takes just 2-3 minutes without human intervention. Our agents are now empowered to handle complex queries while routine tasks are automated. The platform's agility allows us to adapt quickly to changing customer needs, making it a true game-changer for our customer service operations.

Mazen Khatib
Head of Customer Experience and Alternate Channels
Deem Finance

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