Transition from Avaya to Ameyo (by Exotel) for a stable, risk-free, and unified platform. Craft joyful experiences at every step of your customer journeys.
Wave off third-party dependency. From calls, videos, SMS to WhatsApp, and conversational AI bots – get all channels from a single vendor in a single browser.
Flexibility, 99.8% uptime, backup routes, clean APIs, telco lines, and crisp data architecture – fuel your success on a powerful platform.
Power complete customer journey with our cloud communication platform, contact center solution, and conversational AI bots in one place.
Shield your business & data from security breaches. Get enterprise-grade security with adherence to ISO 27001, ISO 27018, PCI-DSS, VAPT, and GDPR.
Make better business decisions using actionable insights, reports & communication details to evaluate your key performance metrics.
Communicate within your favorite apps using native and custom plugins by integrations with CRM, Helpdesk & custom apps.
Low turnaround time
From development, implementation to professional services and support, get everything done in one place without system integrator assistance.
Thoroughly mapped migration from Avaya
Confidently migrate with thoroughly mapped call flows, reports, KPIs, and agent states. Get help from our migration architects to make this transition glitch-free and fast.
Faster onboarding and training
Use Exotel with detailed agent, portal, and admin training from day one. Connect with the designated architect to ask queries.
Contact Centre Deployments
Decrease in Operational Costs
Increase in Productivity
Daily engagements on voice, messaging & video
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Cloud capabilities |
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Native cloud infra |
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Single vendor for all channels |
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Workforce engagement capabilities |
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CX analytics - monitoring and reporting |
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Mobile app for agents |
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Native Communications Platform (CPaaS) |
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Native Communications Platform (CPaaS) |
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Omnichannel capabilities |
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UL VNO licensed telecom operator |
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