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Transform Your Customer Engagement and Experience With AI

Stay connected at every step of the customer journey with right context, data and support channel delivering exceptional CX, enhancing brand trust and loyalty.

    Exotel AI-Powered Communication Solutions

    Supercharge your customer experience with AI-powered interactions that meet your customers.
    where they are—across sales, support, and marketing

    AI-Powered Contact Center
    Built for Enterprises


    Transform every conversation into an opportunity. Leverage AI to create intelligent co-pilots that integrate seamlessly across all communication channels enabling personalized interactions with every customer.

    Communication APIs
    For Developers and Digital Builders


    Reach millions worldwide with the most reliable and scalable voice and messaging platform. Build, automate and modify customer journey for any use case required.

    House of AI
    For Customer Engagement


    Turn every interaction into a meaningful, human-like experience. The House of AI delves deep into understanding context, sentiment, and intent, enabling dynamic, personalized responses that enhance engagement and build loyalty.

    "Using Exotel’s contact centre solution was critical for our business continuity at a time when enterprise operations switched overnight. They helped us early during the journey to handle and track a surge in call volume by configuring the server backend. In fact, their support executives went above and beyond to make this happen. Today, we have augmented our data-driven approach using Exotel to share and manage inputs for agents to reach desired outcomes. It allows us to identify areas of improvement and strengths."

    Srinivasan Iyengar,
    COO at Reliance.

    Proud to be Leader on G2 Crowd

    Out-of-the-Box API Integrations

    Integrate with CRM, help desk, and custom apps. Enhance agent productivity by eliminating context switching personalized service and support.

    Deliver Reliable & Trusted Engagement at Scale

    44%

    Increase in conversion rates SAVINGS

    30%

    Reduction in call centre costs EFFICIENCY

    60%

    Improvement in CSAT AUTOMATION

    85%

    CUSTOMER QUERIES resolved by bot

    Transform the Way You Engage With Your Customers

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