CX Pulse 2023 is an exclusive CMO Survey Report with a cross-industry study of over 250 senior marketing executives around the globe. Leverage their insights to analyze how customer experience strategy will be the tipping point for driving growth.
Over 60% of marketers believe CX will be the new battleground this year. To not just survive but succeed in an economy undergoing a dramatic transformation, CMOs must invest in customer experience.
Learn how marketing leaders across industries are realigning their priorities to win more customers and bigger markets.
Primary strategies of marketers in 2023
Importance of customer retention
Key CX tools to focus in 2023
Top 3 challenges faced by marketers around CX
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