Blast voice messages in bulk to customers with a single click

Advantages of voice broadcasting

Increased response

Bulk voice calling campaigns tend to have a better ROI because of the higher level of personalization & engagement.

Improved productivity

Voice broadcasting helps you to reach a large audience easily with only a few clicks.

Better customer experience

Use personalization to take customer experience to the next level. Make every call count.

Increased efficiency

The best part about broadcasting campaigns is that you can schedule them ahead of time. This helps companies stay organized.

Some innovative ways you can use Voice Broadcasting

1

Survey campaigns

Calls have a better response rate as compared to channels like email or SMS to elicit a response for large scale market research surveys.

2

User feedback

Trigger a call campaign right after an event to gather user feedback when it is still fresh in their mind.

3

Announcements

Schedule a call blast every time you have job openings, sales, new product launch or offers, etc..

4

Reminder campaigns

Remind your customers about their upcoming payments, appointments, reservations in the most effective manner possible.

5

Education & training

Educate your target audience about your product or a new feature with the power of a call.

6

Delivery scheduling/rescheduling

Achieve operational efficiency by getting confirmation from customers for order delivery or rescheduling over IVR.

7

First level filtering for job applicants

Trigger a call campaign to the candidates with a list of questions based on the position they’ve applied for. This serves as the first level of candidate filtering.

What is voice broadcasting?

Voice broadcasting is a mass communication technique that lets you send automated calls to a large number of people at once. You can use the call blasting service for notifications, alerts, offers, announcements, surveys, and more. You can also record the customer responses by implementing a simple IVR in the call blast.

Features of our call blast software

Text to Speech

Our Text to Speech engine can speak out the text you write, over a call, just like a human. Alternatively, you can also upload your own audio file.

Import contacts

With Exotel you can easily import your contacts by uploading a CSV file. You can add fields like name, company, phone & email.

Call tracking & recording

You can track all the calls right from the Exotel dashboard. Exotel records all the calls so that you can use it later for monitoring & training purposes.

Report & analytics

Make better decisions & track performance by analyzing daily call reports. All these reports are real-time & detailed.

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The Exotel Advantage

Highly Secure

ISO 27001:2013 certified information security management system

Patented Solutions

Gain a competitive advantage from patented products

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Frequently Asked Questions

After the initial setup, it just takes 2-3 minutes to send out a voice broadcast campaign.

 

You don’t need anything apart from a working computer and an internet connection. You can deploy a voice broadcasting campaign in less than 15 minutes.

Yes, voice broadcasting is completely legal in India. You just need to make sure that your calls are scheduled between 9 am and 9 pm.

We know that it’s unlikely that everyone on your list will pick the call at a given time. To ensure nobody is missed you can set a retry logic. So if the call isn’t picked, another call is triggered after some time.

To know more about this, schedule a callback from our product experts.

Yes, we have a dedicated API to trigger call campaigns. You can know more about it here.

No, there’s no limit on the number of people you can target per campaign. 

You can download the complete report with the status of each call on the dashboard. This will help you understand the impact of your call campaigns. 

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