Trusted Solution for Uninterrupted Communication - Now and Beyond

Exotel delivers a seamless communication experience with an intuitive interface and always-on support, so you can focus on growing your business. Designed for stability and scalability, it ensures your operations run smoothly without risk or complexity.

  • 2000+ contact center deployments
  • 50m+ daily engagements on voice, messaging & video
  • Reliable cloud network with 99.9% uptime

Scaling businesses with seamless conversations

Direct OEM 24*7 support
True Cloud / SaaS
Omnichannel Integration
Licensed for IP-PSTN intermixing
Native CPaaS
Gen-AI powered contact centre
Self-service options
Single support SLA
Direct integrations without SI involvement
Native SMS
Call Survivability
Quick upgrades and training
Real-time monitoring
Faster scalability
Flexible Pricing

Power your entire customer journey with seamless cloud communication, contact center, and conversational AI capabilities - all in one platform.

99.9% uptime with our patented monitoring, backup routes, and scalable infrastructure, powering 40 million+ calls daily.

Enterprise-grade security with adherence to ISO 27001, ISO 27018, PCI-DSS, VAPT, and GDPR.

Round-the-clock infra-monitoring team to ensure your business continuity never takes a hit.

Doubts? Let’s Clear them Up!

How does Exotel’s mobile app cater to the evolving needs of remote and mobile-first work environments?

Exotel’s mobile app is designed with the modern workforce in mind, offering flexibility that extends beyond the typical office setup. It empowers remote and mobile teams to stay connected and productive no matter where they are. With seamless access to essential communication tools, employees can collaborate, manage conversations, and make informed decisions in real-time—whether they're at their desk or on the move.

 

Can Exotel handle the rapid scaling of my business needs?

Absolutely. Exotel’s cloud-native architecture allows you to scale up—or down—at lightning speed, without worrying about infrastructure headaches. Whether you're expanding to new markets or experiencing seasonal surges, Exotel adapts with your business, so you never miss a beat.

How future-proof is Exotel compared to traditional setups?

Exotel's cloud-first infrastructure ensures you're always equipped to handle changes without costly upgrades or overhauls. Unlike traditional setups, it offers seamless scalability and quicker access to new features and updates. This adaptability means your system stays aligned with evolving business needs and market trends, without downtime or expensive reconfigurations.

 

What kind of support can I expect from Exotel?

We provide 24/7 customer support, ensuring immediate help whenever it's needed. Unlike support models with long wait times, Exotel prioritizes direct, hands-on assistance, minimizing any delays in resolving critical issues. With a single SLA covering everything, there’s clarity and consistency, so your team always knows what to expect.

 

How does Exotel help me minimize operational overhead?

Exotel’s cloud-native solution means no hefty upfront investments in infrastructure and no ongoing maintenance costs. You get the flexibility and scalability you need, with minimal operational headaches.

 

Customer Experiences That Speak Volumes

Ready to switch?

Explore how Exotel can simplify your communications - reach out to discuss how it fits your business needs.

Let’s Connect
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