Don’t just migrate. Upgrade with Exotel.

Transition from Avaya to Ameyo (by Exotel) for a stable, risk-free, and unified platform. Craft joyful experiences at every step of your customer journeys.

    Built for enterprises to
    win customers for life

    2000+

    Contact Centre Deployments

    40%

    Decrease in Operational Costs

    60%

     Increase in Productivity

    50m+

     Daily engagements on voice, messaging & video

    Sit back, relax and let us do the heavy lifting

    1

    Low turnaround time

    From development, implementation to professional services and support, get everything done in one place without system integrator assistance.

    2

    Thoroughly mapped migration from Avaya

    Confidently migrate with thoroughly mapped call flows, reports, KPIs, and agent states. Get help from our migration architects to make this transition glitch-free and fast.

    3

    Faster onboarding and training

    Use Exotel with detailed agent, portal, and admin training from day one. Connect with the designated architect to ask queries.

    Redefine your contact center
    strategy with futuristic CX

    Single Vendor. Single SLA.

    Wave off third-party dependency. From calls, videos, SMS to WhatsApp, and conversational AI bots – get all channels from a single vendor in a single browser.

    Trusted cloud network and architecture

    Flexibility, 99.8% uptime, backup routes, clean APIs, telco lines, and crisp data architecture – fuel your success on a powerful platform.

    Full stack customer engagement

    Power complete customer journey with our cloud communication platform, contact center solution, and conversational AI bots in one place.

    Uncompromised Security

    Shield your business & data from security breaches. Get enterprise-grade security with adherence to ISO 27001, ISO 27018, PCI-DSS, VAPT, and GDPR.

    Real-time customer journey

    Make better business decisions using actionable insights, reports & communication details to evaluate your key performance metrics.

    Endless possibilities with quick integration

    Communicate within your favorite apps using native and custom plugins by integrations with CRM, Helpdesk & custom apps.

    Exotel vs. Avaya
    See how we compare side by side

    Capterra Rating

    Cloud capabilities
    Native cloud infra
    Single vendor for all channels
    Workforce engagement capabilities
    CX analytics - monitoring and reporting
    Mobile app for agents
    Native Communications Platform (CPaaS)
    Native Communications Platform (CPaaS)
    Omnichannel capabilities
    UL VNO licensed telecom operator

    Powering 7000+ Businesses in 60+ countries

    Proud to be leader on G2

    Exotel is a leading Connected Customer
    Conversation Platform

    Don’t take our word for it. Get proof of value and platform in this exclusive Exotel demo.

    AVAIL NOW

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