Connect with your customer just like friends, using their preferred channels. Foster lasting loyalty, setting your enterprise on a path for robust growth in an era where client relationships are paramount.
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Exotel announces the launch of 'The House of AI', a comprehensive suite of advanced AI-driven solutions tailored to redefine the way businesses engage with customers. ‘The House of AI’ promises to significantly uplift the productivity and efficiency of agents and bots, as well as modernize conversations.
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Ameyo XTRM is a cutting-edge Cloud Contact Center designed precisely for enterprises prioritizing Scale, Compliance, Streamlined Operations, and Integrated Customer Engagement when selecting their contact center solution.
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Annual engagements over
voice, messaging & video
Agents on
cloud
Queries resolved
by AI bots
Hours of call
duration
Multi-channel clean APIs and no-code apps as building blocks to orchestrate personalized customer interactions, from anywhere
Hyper-personal customer service, wherever your customers are. Enterprise-ready, omnichannel & truly cloud platform.
Boost productivity & achieve cost efficiency at scale with advanced intelligent conversations.
Accelerate your market entry and adaptation
One-stop cloud shop for streamlined communication and enhanced business performance
Build customer trust and support ongoing business
Humanize engagement and craft connected customer conversations
Experience peace of mind as you safeguard your data
Licensed virtual telecom operator. PCI-DSS and ISO 27001:2013 compliant
Achieve business agility in a rapidly evolving environment
Reliable and flexible solutions for any business size across industries
Strengthen your brand: Foster Loyalty, Command Respect, and Drive Advocacy.
Ease of design and implementation at speed with high ROI
Launch multichannel campaigns in minutes with no-code tools.
Automate conversational lead gen with AI bots on Website/app, Google search & WhatsApp.
Manual outbound and inbound lead gen dialers and IVR.
Business verified in-house Sales engagement with advanced dialers.
Power 1-1 on-field personnel connects with reliable APIs.
Setup WhatsApp store and skyrocket sales with chat commerce.
Assist customers in real-time with CoBrowse and live chat or call.
Power last mile 1-1 connects with superfast voice APIs.
Send timely transactional and status updates on SMS and WhatsApp.
Trigger reminder and rescheduling call campaigns.
Offer hyperpersonal support with an omnichannel contact center and customer 360 view.
Enable seamless 1-1 conversations for long-term engagement.
Deliver faster gratification with integrated automation across touchpoints.
Test, pivot and deploy quicker with all tools under one cloud shop.
Boost product adoption and security with integrated verification suite.
Enterprise grade security with 100% compliance to local regulations.
Feature-rich solution with several integration capabilities. We have been using Ameyo by Exotel to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo by Exotel our first-ever choice in contact center solutions space. What further aligns Ameyo by Exotel with us is our shared vision of expanding in the Middle East region and I am sure Ameyo by Exotel will help HalaSat in the mission.
Within a month of deployment, we were able to see tremendous growth and improvement, and better management in our outbound campaigns. Our SLA improved by 27% and employee productivity by 13%.
Ameyo (by Exotel) remote contact center solution has enabled us to cut our operational costs by 15%
Ameyo (by Exotel) contact center solution helped us boost our lead conversion rate from 25% to 60%.
Harisson Albert (Director - D-Link Middle East and Africa) shares his insights and experience on how Exotel is resolving some major CX challenges for D-Link (Middle East & Africa)
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Dubai
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