An SMS API allows you to send SMS messages using code. You can trigger messages to your customers on autopilot based on predetermined conditions. For example, the predetermined condition for payment requests trigger is sending out an OTP for verification.
The service provider, Exotel’s SMS API acts as the middleman between the trigger and the response. The API facilitates the built-in condition and its response by operating between them.
Find out more about how you can use Exotel’s API here.
Find out why you should use SMS API for Business Communication in this video.
Timely OTP verification SMS that helps improve the security of your business.
Remind your customers about their appointments with automated business SMSes.
Send your customers timely and helpful payment reminder.
Business SMS (alongwith SMS masking) is the most non-intrusive way for you to collect feedback from your customers after every interaction.
Keep your customers updated about the status of their order, payments, deliveries, etc. via SMS.
Exotel’s APIs are straightforward and are easy to understand and use.
Everything you need to send SMSes using our API is well documented, down to the last detail.
Exotel’s SMS API is highly flexible to work well for your business.
With Exotel, you can access live data on delivery rates, open rates, latency rates, delivery failures, and reasons.
Automation is the biggest benefit of using SMS API – you only need to set it up once.
Exotel’s SMS APIs support both static and dynamic text messages.
Leverage our APIs to route your SMS connects via the Exotel network seamlessly.
Exotel has built-in redundancies to ensure that your SMS gets delivered on time, every time.
Exotel’s SMS delivery rate is quick. We have observed an improvement in our customer experience after using Exotel.
We’ve been using Exotel since BookRyde’s first baby step. It has really helped us implement and run SMS solutions seamlessly.
Exotel helps us in the entire packaging of the SMS reminders channel, thereby leaving the user delighted, satisfied, and retained with Haptik.
Our level of efficiency has drastically increased ever since we’ve started using Exotel. It’s increased by at least 3X.
Take a glimpse of how Exotel’s SMS platform helped Go-Jek increase their SMS delivery rates to 92% !
Nearbuy’s entire business revolves around their interactions with customers and dealers. Therefore, getting in touch with their clients and traders within a specific time frame is the key to running their business operations efficiently. This led to Nearbuy getting in touch with us for business sms solutions via our SMS API.
The cost of cybersecurity breaches is only growing, both capital and reputation wise. SMS channels are becoming more prone to customer data being leaked to fraudulent entities who resell the data to organisations like your competitors. Through our work offering and improving the security of our bulk SMS services with large Asian enterprises, we put together a helpful playbook around the parameters you should look for in an SMS vendor that you partner with.
The SMS API is a HTTP based REST API which allows you to trigger SMSes using actions/buttons at your internal application. An SMS API is something like a code that allows communication between one platform to another. Think of it as a friendship between two people, a bond is created and then knowledge or information is shared.
SMS APIs are used to allow web applications to send and receive text messages through logic written for standard web frameworks. In simple words, SMS API helps to send and receive messages from the web using SMS API gateways.
Following are the advantages:
1. It is a completely automated process.
2. It is quick and reliable.
3. SMS API is completely secure.
4. You can have a single control center for all your messages.
5. You can get real-time reports on the delivery rate.
SMS API will be charge based on usage. To get detailed pricing, please contact our sales team.
Yes, SMS API can be integrated with all the CRMs.
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