An SMS API allows you to send SMS messages using code. You can trigger messages to your customers on autopilot based on predetermined conditions. For example, the predetermined condition for payment requests trigger is sending out an OTP for verification.
The service provider, Exotel’s SMS API acts as the middleman between the trigger and the response. The API facilitates the built-in condition and its response by operating between them.
Use sms broadcasting software to reach out to all your customers with personalised messaging based on your marketing requirements.
Timely OTP verification SMS that helps improve the security of your business.
Remind your customers about their appointments with automated business SMSes.
Send your customers timely and helpful payment reminder.
Business SMS (alongwith SMS masking) is the most non-intrusive way for you to collect feedback from your customers after every interaction.
Keep your customers updated about the status of their order, payments, deliveries, etc. via SMS.
Use short URLs to track customer engagement with conversion pages and use those insights to optimize future SMS campaigns.