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Exotel: The most reliable cloud telephony platform

If you’re looking for an alternative to Ziwo, Exotel is your best bet. We offer transparent pricing, superior call qualities, higher uptimes and a responsive support team that is always available.

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Drive Reliable and Trusted Engagement at Scale

  • 25B+

    People connected

  • 21 Billion+

    Annual engagements over voice, messaging & video

  • 4 Billion+

    Queries resolved by AI bots

  • 115,000+

    Agents on cloud

Benefits of cloud contact center

Reliability

Reliability

Business communication is nothing if not reliable. We pride ourselves on the best-in-class uptimes of 99.94%. This includes operator uptimes too.

Transparency

Transparency

Exotel is the only cloud telephony provider that maintains a dedicated service status page. This page provides our customers with transparent and accurate realtime information and incident updates on each of the Exotel services.

Customer Focus

Customer Focus

Exotel’s customer happiness team values your time and truly cares about your success. Therefore, be assured to get the best-in-class support from our agents – 24×7 via phone, email or Twitter.

Innovation

Innovation

Innovation is in Exotel’s DNA. With us, you’re investing in a future-proof communication platform.

Security

Security

Securing your business data is our number one priority. And to ensure this, we’ve put the right security policies and procedures in place. The Exotel’s platform is ISO 27001:2013 certified and provides multiple layers of security to protect sensitive customer data.

Scalability

Scalability

In 2019, Exotel powered more than 4 billion calls and connected 375 million people across the world. (To put things in perspective, that number is a few million more than the population of USA). Focus on building your business. Leave the communication to us.

Reliability

Reliability

Business communication is nothing if not reliable. We pride ourselves on the best-in-class uptimes of 99.94%. This includes operator uptimes too.

Transparency

Transparency

Exotel is the only cloud telephony provider that maintains a dedicated service status page. This page provides our customers with transparent and accurate realtime information and incident updates on each of the Exotel services.

Customer Focus

Customer Focus

Exotel’s customer happiness team values your time and truly cares about your success. Therefore, be assured to get the best-in-class support from our agents – 24×7 via phone, email or Twitter.

Innovation

Innovation

Innovation is in Exotel’s DNA. With us, you’re investing in a future-proof communication platform.

Security

Security

Securing your business data is our number one priority. And to ensure this, we’ve put the right security policies and procedures in place. The Exotel’s platform is ISO 27001:2013 certified and provides multiple layers of security to protect sensitive customer data.

Scalability

Scalability

In 2019, Exotel powered more than 4 billion calls and connected 375 million people across the world. (To put things in perspective, that number is a few million more than the population of USA). Focus on building your business. Leave the communication to us.

Reliability

Reliability

Business communication is nothing if not reliable. We pride ourselves on the best-in-class uptimes of 99.94%. This includes operator uptimes too.

Transparency

Transparency

Exotel is the only cloud telephony provider that maintains a dedicated service status page. This page provides our customers with transparent and accurate realtime information and incident updates on each of the Exotel services.

Powering 7000+ Businesses in 60+ countries

The Exotel Advantage

Why Exotel is considered as the most reliable contact center solution company in India and Southeast Asia.

  • Highly Secure

    ISO 27001:2013 certified information security management system.

  • Superior Reliability

    Best in class uptimes of 99.94% including operator uptimes.

  • Scale at Ease

    Grow at will, expand without worrying about infrastructure.

  • Superior Quality

    Best success rates, voice quality and reduced latency.

  • Patented Solutions

    A competitive advantage from patented products.

  • Best Support

    24×7 customer support via phone, email and Twitter.

What our customers have to say

Ameyo (by Exotel) contact center solution helped us boost our lead conversion rate from 25% to 60%.

Joe Jackson

Joe Jackson

Director-Business Operations

DALEX Finance

Brand

Feature-rich solution with several integration capabilities. We have been using Ameyo by Exotel to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo by Exotel our first-ever choice in contact center solutions space. What further aligns Ameyo by Exotel with us is our shared vision of expanding in the Middle East region and I am sure Ameyo by Exotel will help HalaSat in the mission.

AlHashem

AlHashem

Contact Center Manager

Hala FTTH

Brand

Within a month of deployment, we were able to see tremendous growth and improvement, and better management in our outbound campaigns. Our SLA improved by 27% and employee productivity by 13%.

Ehab Madanat

Ehab Madanat

Executive Manager

ahli

Brand

Ameyo (by Exotel) remote contact center solution has enabled us to cut our operational costs by 15%

Suresh V. Suryamurthy

Suresh V. Suryamurthy

CEO

iMarque Solutions

Brand

Ameyo (by Exotel) contact center solution helped us boost our lead conversion rate from 25% to 60%.

Joe Jackson

Joe Jackson

Director-Business Operations

DALEX Finance

Brand

Feature-rich solution with several integration capabilities. We have been using Ameyo by Exotel to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo by Exotel our first-ever choice in contact center solutions space. What further aligns Ameyo by Exotel with us is our shared vision of expanding in the Middle East region and I am sure Ameyo by Exotel will help HalaSat in the mission.

AlHashem

AlHashem

Contact Center Manager

Hala FTTH

Brand