Case Studies


How Ekart connects delivery agents and customers while maintaining privacy and offering superior communication

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How Fabelio uses Exotel to boost operational efficiency

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Exotel helps Quikr connect buyers and sellers with increased efficiency

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How Zivame uses Exotel for COD verification via missed calls and SMS

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Nearbuy (formerly Groupon) has a Virtual Call Center with Exotel

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Urban Ladder uses Exotel to improve the customer experience

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Sulekha Uses User Virtual Number (UVN) to Improve Customer Experience & To Safeguard Customer Privacy

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Printvenue uses Exotel for inbound & outbound calls, optimized its human resources on call center

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Businesses Who Trust Exotel


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The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

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We take away some of the biggest pain points of traditional systems like EPABX.


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