Bulk SMS marketing is a technique where text messages are used to spread a promotional message to a large number of people at once. Bulk SMS marketing campaigns can be sent to users to notify them of offers, notifications, emergency information, updates, reminders for better customer experience, and much more.
After the initial manual setup, campaigns can be sent in just 2-3 clicks.
Bulk SMS marketing campaigns have low running cost & a high ROI when compared to other forms of marketing like advertisements, newspaper ads, etc.
The SMS marketing software helps in reaching out to a large audience in just a few clicks.
SMS has an open rate of more than 95% which is huge when compared to the 11% open rate of Emails.
You can easily use virtual numbers to analyze the success of the SMS marketing campaigns.
Segment customers and keep them informed about the latest offers that are most relevant to them.
Use SMSes to send important alerts to customers. This is especially useful for customer engagement.
Remind customers about the next appointment, bookings, renewal, etc using automated SMS.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
The number masking feature has been a very worthy addition to making our customer experience even better.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Send SMS to more than 190 countries across the world
Expect the best delivery rates and low latency
Improvise text message marketing campaigns with the help of real-time reports