Voice is the best way to communicate with your customers. It is personal, quick, and above all, human. Our voice APIs allow you to manage, monitor and trigger voice calls programmatically. With Exotel’s Voice APIs, you can integrate voice calls with your CRM, Helpdesk, apps, websites, etc. for a better customer experience.
Bulk calling & SMSes with dynamic or static content.
Buy, fetch, and remove/assign virtual numbers to call flows dynamically.
Monitor the health of your Exophones and receive real-time alerts if the number goes down.
Use a limited pool of virtual numbers to manage customer conversations and save cost.
EXPLORE OUR API’S NOW!
EXPLORE OUR API'S TODAY
ISO 27001:2013 certified information security management system
Gain competitive advantage from patented products
Best success rates, voice quality and reduced latency
Scale at Ease
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
The number masking feature has been a very worthy addition to making our customer experience even better.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, reporting, easy to set up, and to top it, the support from the account manager.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
Automate responses to common customer queries & enable them to perform basic operations using IVR like finding out their bank balance, cancelling a ticket, etc.
Using number masking, you can safeguard the privacy of both the callee and the caller. Contact details of both parties are hidden behind a virtual number.
Leverage our click-to-call API to integrate telephony with your CRM, helpdesk or app. Make calls at the click of a button, without having to dial any numbers manually.
Exotel records and monitors every call made. With our call details API, you can fetch call details automatically for increased visibility and insight.
Programmatically decide call flows based on your customers’ input. Route calls to the right agent/department instantly.
Weave voice calling right into the fabric of whatever you’re building. With our extensively documented and easy-to-understand APIs, developers can get started with an integration instantly.