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[CTI] How to Close More Deals and Resolve Tickets Faster via CRM & Helpdesk Integrations

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    Customers are 80% more likely to buy from businesses that offer them personalized experiences. Leveraging CRM & helpdesk telephony integrations, you can help your agents have more targeted & meaningful conversations with customers, improving your chances of success.

    Additionally, these integrations also help you create a single source of truth and gain visibility of the entire customer journey. You can then use this data to uncover key insights & improve overall performance.

    In this webinar, you will learn about:

    • A brief introduction to CTI (computer telephony integrations)
    • CRM & helpdesk integrations: top benefits & opportunities
    • Exotel’s CTI features & how to integrate
    • A walkthrough of how the integration works

    The Exotel Advantage

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    ISO 27001:2013 certified information security management system

    Patented Solutions

    Gain competitive advantage from patented products

    Superior Quality y

    Best success rates, voice quality and reduced latenc

    Scale at Ease

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    Superior Reliability

    Best in class uptimes of 99.94% including operator uptimes

    Best Support

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