With the WhatsApp Business Platform, enterprises have the potential to connect with two billion* users around. This is the digital playground that helps craft connected conversations, foster customer loyalty, and accelerate business growth. Exotel recognizes this exponential growth potential offered by WhatsApp and has created a suite of WhatsApp solutions tailored for your businesses. From chatbots to live agent support, running promotion campaigns to OTP authentication, we provide everything that a business needs to get started with the WhatsApp Business API and unlock its full potential.
Also, starting June 1, 2023 - WhatsApp has made changes to its business model, including updates to template categories, and conversation types. While these modifications are minor for most businesses, they also introduce exciting new avenues for engagement that you can leverage for free.
Here is a brief agenda:
- WhatsApp as the channel of choice for marketing and customer service
- How can WhatsApp Solutions by Exotel help your business grow
- How can you take advantage of the latest updates in the WhatsApp ecosystem