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Join the Cloud Movement: Transition to Exotel’s contact centre on Azure

Say goodbye to slow and outdated legacy contact centre solutions. Join Exotel and Hyperthinksys for an exclusive roundtable discussion on how you can transition to a gen AI-powered cloud-based contact center set up to deliver a fast, scalable, connected, and omnichannel experience to your customers.

Event Date & Time: 27th Feb | 6:30 PM - 10:00 PM [Qatar Time]

Venue - City Center Rotana

    About Exotel and Hyperthinksys:

    Exotel: 

    Exotel is a customer conversation platform that believes in the power of exceptional customer experience. Our omnichannel contact center, Communication API suite, and Conversational AI come together to create a platform that delivers Connected Customer Conversations at unprecedented scale, speed, and ubiquity.

    Our cloud-based product suite drives 70+ million conversations every day for over 7100 businesses across India, Southeast Asia, the Middle East, and Africa. 

    Hyperthinksys:  

    HyperThink Systems WLL  is a specialized digital technology company focusing on IoT, AI, and Cloud solutions, offering a diverse range of Software as a Service (SaaS) solutions in the local cloud space. Their expertise spans critical areas such as Customer Success, Contact Center Management, and CX, featuring advanced call center solutions, WhatsApp integration, and Omni-channel management. With a global presence through strategically located offices in the Middle East, Africa, and Singapore, Hyperthink operates as a key player in the digital technology landscape. Supported by two offshore development centers in India, they efficiently cater to clients worldwide, showcasing a commitment to excellence and innovation in technology-driven business transformation.

    In an interconnected world, your contact center is the heartbeat of customer conversations. Unlike on-premise PBX systems, cloud contact centers eliminate the need for telecom hardware procurement, installation, and upkeep. Also, it minimizes your deployment time, demands zero upfront cost, and gives the flexibility to communicate from anywhere, anytime.

    From AI-driven omnichannel capabilities, and integration with CRM systems to 99.95% uptime, Exotel Omnichannel Cloud Contact Centre ensures a seamless and secure transition to the cloud. 

    We invite you to join us as we unveil Exotel's Omnichannel Cloud Contact Centre on Microsoft Azure.

    Who Should Attend

    • Business and digital transformation leaders 
    • Also, Customer Experience, Customer Support and Sales Heads/ VPs

    Focus Industries 

    • BFSI, working with organizations such as  Qatar Insurance Group, Qatar Islamic Bank, Dubai Insurance, Bank Aljazira, Allianz, etc. 
    • Healthcare,  working with organizations such as Medcare Healthcare, Medgulf, Aya Hospital, Infath Hospital, Mubadala Health, etc.
    • Retail & eCommerce, working with organizations such as Al Sorayai Group, IKEA, etc. 
    • Government, working with organizations such as United Arab Emirates Ministry of Human Resources & Emiratisation
    • Telecommunication, working with organizations such as Salam Saudi
    Register

    EVENT SCHEDULE

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