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Take complete control of your outbound call campaigns

Reach customers when theyre ready to hear from you with smart dialing logic.

Be smart with your outbound reach. Send calls to the right people at the right time with the right information. Pick numbers starting from 730 and add a Truecaller Verified Business ID to boost your chances of call pickup. Optimize your lead lists and choose the most suitable dialing logic to maximise your reach.

Are low call connect rates andlengthy idle times hindering your business productivity?

Connect with your customers when they are ready to talk. Exotel’s automated dialing logic categorises contacts as their past behavior, detects the best time to call, and ensures agents are equipped with all the right details before getting on the call.

Are you worried about efficiently managing and filtering your lead lists for successful outbound calls?

Apply multiple filters and create groups of these filters for any lead list. Choose a dialing strategy that combines multiple contact filters like last retry time, number of attempts, customer type, and dials out prospects accordingly.

Take your outreach to a new high -
with the right dialer

Predictive Dialer

Predictive Dialers are the perfect fit for businesses that dial vast amounts of calls regularly. Its special predictive algorithm maximizes agents’ productivity by reducing idle time between calls. Also, it automatically detects busy signals, answering machines, and unanswered calls and forwards them to the available agents once the call is connected at the customer end.

High-Volume Calling Made Efficient

Preview Dialer

Make sure your agents have all the necessary info before jumping into a call with a customer. Preview dialer is an asset to ensure that high-quality leads don't fall through the cracks. It gives agents an inside look at who’s next on the call list and helps them prepare beforehand to deliver a personalized customer experience.

Deliver Personalized Customer Experience with Insights

Progressive Dialer

Progressive dialer is a perfect choice if your call center operates on low-volume and high-value lead lists. It dials only when an agent is available so that you don’t waste time creating silent calls.

A High-Value Lead Solution for Low-Volume

PACE

PACE is more than your typical auto dialer! It's an intelligent tool that helps call centers reach customers at the right time. By segmenting leads based on their past behavior, PACE ensures you get maximum productivity from every outreach effort – meaning better connect rates and greater success for your business.

Intelligent Auto Dialer Segmenting Customers for Optimal Outreach

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Experts

Put the power of automated dialers
to use for diverse use cases

Say goodbye to tedious manual entry with Auto Upload Lead Lists

Enjoy effortless auto-upload of dialing lists from any CRM or third-party system and make your sales process faster than ever with Exotel's customer manager API.

Dial all the numbers for a contact in one go with Dial Order

Take the hassle out of dialing multiple numbers by automatically reaching everyone connected with a lead with Dial order. Get greater coverage with fewer efforts.

Dial faster, smarter, and at scale with in the Advanced Dialer Solution

Take complete control of your outbound call campaigns

Are low call connect rates andlengthy idle times hindering your business productivity?

How to improve your business credibility and call pick-up rate?

Do you experience low call pickup rates because of a lack of credibility with your business number?

Are you worried about efficiently managing and filtering your lead lists for successful outbound calls?