Annual engagements over voice, messaging & video
Agents on cloud
Queries resolved by AI bots
Hours of call duration
People connected
Scale business communication with the most reliable and easy-to-use platform. Enable remote workers, field agents, and employees at their desks, to connect with customers across locations and devices, over IP or PSTN networks in a secure, fully compliant, and cost-effective manner.
Empower support agents with the right context, data, and support channels and help them win customers for lifetime. Monitor agent productivity, ongoing call center activities, customer feedback, and more in a single dashboard view.
Scale conversations, CX and customer retention with the most reliable omnichannel messaging solution that brings channels, data and insights into one place.
Transform customer conversations into engaging, human-like experiences. Our AI-platform goes deep into understanding context, sentiment, and intent, enabling dynamic, personalized conversations that boost engagement and loyalty.
Power your campaign with right channels, audience segmentation, deep analytics with GenAI powered marketing platforms reducing CAC by 5-8%.
Leverage advanced AI, multi and omnichannel communication for data-driven Sales and improve conversions by 10-30%.
Enhance last-mile delivery with privacy-focused communication and scam-prevention features, boosting trust and efficiency.
Streamline your collections process with clear communication and timely reminders improving conversations by 22%.
Drive-Context aware conversations across multiple channels at ease boosting CSAT by 60% with context-aware customer engagement platform.
From telco lines to scalable, compliant, AI-powered contact center setups, with Exotel, you get everything in one place.
Build personalized customer conversations at every touchpoint using multi-channel clean APIs and no code apps.
Enable fast, engaging, and AI-powered conversation on WhatsApp and other platforms.
Increase in lead conversion rates
Reduction in call centre costs
Improvement in customer support agent efficiency
Improvement in customer satisfaction (CSAT)